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Products

wireless portable speaker

Bluetooth® and NFC, Splash-proof, Built-in microphone for calls, 12W, Rechargeable battery BT6000A/10

Troubleshooting

Troubleshooting for pairing and connecting a Bluetooth speaker

If you encounter problem with pairing or connecting your Philips Bluetooth speaker with your smart phone, try the following.

  • Make sure both the speaker and the smartphone are probably charged.
  • Check whether the speaker is already connected with another Bluetooth-enabled device. If it is the case, disconnect that device and try again.

If the above does not help:

  • On your smartphone, delete the speaker from the device list under Bluetooth.

Then, try to pair the speaker with the smartphone again. Below are some points to note.

  • Make sure to bring the speaker to pairing mode. (Refer to the user manual for the steps.)
  • Make sure the Bluetooth feature is enabled in the smartphone.

The information on this page applies to the following models: BT6000A/10 , BT6000W/10 , BT6000R/10 , BT6000B/10 , BT6000C/10 , BT6000B/12 . more less

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