Rated 1 out of
Promises a lot, delivers very little!
Ever since I bought the Philips PUT6400 I've had nothing but problems! It's advertised to be much more capable than it actually is and for a SMART TV it's not very smart. Android TV is not quite there yet. The Play Store offers very little and I've had to reset the TV a few times due to crashes and problems with apps where the TV goes into safe mode and needs to be reset. The only 4K I've watched on this TV is the demo that's already on it. It does not support 4K YouTube as it's missing the VP9 codec. I'm unsure if it supports 4K Netflix as I've yet to see it the highest resolution I've had is 1080p. I've experienced bugs such as the clock always being 1 hour ahead no matter what settings I change and every software update seems to create more bugs such as Netflix closing half way through content which never happened until recently after updating. The sound on this TV isn't great either. The sound is loud but speech is very low compared to the background noise of whatever you're watching. Watching regular TV channels is disappointing because the picture and text are blurry, of course there are HD channels available which look good but not every channel offers a HD option. For a similar price you could get a bigger and better 1080p Smart TV that does more. There's very little 4K content available so having a 4K TV seems pointless. In my opinion the only good thing about the TV is the design.
Date published: 2016-04-20
Rated 1 out of
I bought this model on the basis of several enthusiastic reviews I read over different web sites, but among time this TV has proven itself for being rubbish. The only thing I can save is the picture quality and definition which is definitely good.
What's wrong then, you might ask.
1. Totally unstable: random freezing, cold and warm reboots
2. Connectivity: it always require a manual re-connection to the wi-fi after a cold start, bluetooth headphones are randomly disconnected and the audio is glitching even though I'm sitting at 2m from the TV (the headphones are working fine with every other bluetooth source)
3. Storage issue: it randomly runs out of storage even though nothing new is being installed, this cause a cascade crash of all basic android services. It requires a random number of cold restarts to fix it.
4. All of the above has been persistent among the last 18 months, even though the software is regularly updated and it has been reset a few times.
5. All the connectors are in the back and they're not easily accessible (e.g. USB port)
Do a favour to yourself stay away from this TV.
Date published: 2017-08-19
Rated 1 out of
THE WORST TV I EVER BOUGHT
Lived with this Tv for over a year now and the whole family have come to hate it. This TV is so awful it is almost spiteful!
First problem was sound sync with our dvd player which took a couple of weeks forum searching to devise a solution. Software updates always 'reinstall' major sync problems, with BBC Iplayer suffering the worst, massively out of sync on most programmes despite much fiddling.
Picture is poor on all settings, Iplayer especially suffering again. Despite countless tweaking the blues are always so over saturated they are virtually a dominant ultra-marine and blacks are just pixelated and patchy.
TV responds way too slow to commands and the TV listing page takes FOREVER to come up. It often crashes and refuses to select the channels you choose. Switching between watching TV and an plug in ancillary takes forever too.
The android platform is very very slow to process functions and commands and is as far away from the efficiency of modern computing as a 1970's Sinclair Spectrum....it's just too frustrating.
To add insult to injury I recently detached the digital optical lead from the TV for the very first time, so I could decorate the wall the set was mounted on. The plastic part of the socket broke when I gently reinserted the plug...only the second time it had ever been touched. Despite being under warrantee Philips told me this was a "mechanical" fault and not covered by the warrantee. Astonishing!!
The sound is small and harsh and the remote offers only occasional response to commands.
Unlike most other brands this TV does not have commercial channel, (ITV, channel 4 and 5), Iplayers....just BBC.
After a lifetime of loyalty to this brand I am determined never to buy another Philips product.
Date published: 2017-09-14
Rated 1 out of
I didn't expect a high end TV for the price, as I just wanted a TV for my second home. But its totally usable as a smart TV, if you start watching Amazon, Netflix etc, then turn back to DVBTV, or another On Demand app, lip syncing with the picture goes completely... It also turns itself off sometimes... I have ‘put to off’ all the ‘bells and whistles’ with regard to the ‘sound’, its not on surround etc... The problem is most prominent when one uses it as its meant to be used, as a 4K TV and a smart TV... You have to put the TV on to standby a few times, leave it for 5 minutes, then turn it on again (of course waiting again). Then you ‘might’ get the lips to sync with the pictures. On bad occasions, one has to unplug the TV and leave it for a few minutes and then turn it on. But if the user does anything like switch to Netflix, it may sync, or not. And If you switch to something else, you have no chance of it syncing, so have to turn off again etc. I even made a 15 min video to show how bad it was... Really disappointing, I haven't bought a Philips item in years... Now I know why....
Date published: 2017-02-19
Rated 4 out of
great price 4k tv
having purchased from argoes after returning 2 other 4k tv ,with problems .this tv is very good deep blacks and very good colour and depth .the video processor on screen can be slow and clumsy .but apart from that very good
Date published: 2015-11-09
Rated 3 out of
A Nice 4k televison let down by its Software
Been having problems with the Android in this TV since day one , and now into its 2nd year of the warranty .
Even after many updates its still problematic.
Regularly just goes blank with report of no video or video format not recognised.
Also even though we have a 128gb USB in for recording and programs and its its practically empty apart from 1 android app. yet the TV keeps displaying the report .. low on storage , goto manage apps ?...
Otherwise lovely picture, easy to use menus and the smart side is fairly "smart" .
But the Android versions that get installed are dire and lazy versions..
All still have software installed for hardware that does not exist or is not supported like phone/calendar/Microphone.
A good TV spoilt by lazy programming.
Date published: 2018-04-02
Rated 4 out of
Not working with my PS4 pro
Had my Phillips 40PUT6400 tv now a year got my self a PS4 pro for Christmas and it's not picking up the 4K say not compatible.
Date published: 2016-12-26
Rated 2 out of
Lip sync & EPG issues
I'll start with the good things.
The Picture quality can be good.
Thats it !
Now the bad.
Since the november 2016 firmware update:
2 second lipsync delay starts after any android/netflix
session. Have to switch off for 5 seconds to reboot.
EPG crashes constantly - programs scroll but channel list doesnt.
after NETFLIX viewing, the TV has started randomly switching channels after 10 seconds - no remote required.
Philips service department is useless and after nearly 6 months still havent fixed these issues.
Its a shame, because the update before the November one had got the TV working quite well.
Unfortunately, you are not allowed to downgrade the firmware
Date published: 2017-04-22