Philips Cineos DVD/SACD home theatre system HTS9800W with Neodymium Ribbon Tweeters is rated
Rated 2 out of
Good product badly let down by poor after-sales
Bought this some years ago. Within a few weeks, the rear speaker amp would "motor-boat" whenever it was powered on by signal from the front unit. I was told that the faulty unit could not be replaced and that I had to pack up everything in its original packaging & send it all back. As it took some 4 hours to unpack and set up and would take at least that long to repack... and then another 4 hours to unpack a replacement system, I didn't bother. I asked Philips if I could simply buy a replacement board for the rear unit. No, they won't sell spare parts.
A shame, because the sound quality, especially on SACDs and from a turntable via a pre-amp, is amazing.
So, that was, and is, the last Philips product I will buy (we used to have a house full of them).
Oh, and a couple of months ago, the rear unit packed up completely.
Date published: 2012-07-01
Rated 3 out of
Poor operating system
Great design, but poor operating system. poor remote control - switches other philips products when its not supposed to! Too complicated and unconventional without the infrastructure to support - No spares available.
In my opinion, it could have been a really good product, if it hadn't been rushed onto the market, and had more research and development before its release.
Date published: 2011-10-02