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    My Philips AquaTrio leaves water traces on the floor

    If your Philips AquaTrio leaves water traces on the floor, this may have several causes. Please check all possible causes below.

    You have moved the appliance sideways

    In order to prevent water traces on the floor, only move the appliance back and forth.

    Movement instructions

    You have moved the appliance across a threshold while it was switched on

    Make sure the mopping brushes of your Philips AquaTrio stay in contact with the floor. Switch off the appliance before you pull it over a threshold to prevent water traces on the floor or to prevent water from splashing from the mopping nozzle.

    You have moved the appliance with its nozzle touching the floor while it was switched off

    If you want to avoid water traces on the floor, carry the appliance by the carrying handle or by tilting it so that the appliance rests on the wheels for easy transport.

    Preventing water traces

    You lifted the appliance from the floor immediately after you switched it off

    After you switch off your Philips AquaTrio, move it back and forth a few times to remove the liquid that is present between the two mopping brushes. If you switch off the appliance and lift it up immediately afterwards, the water that was present between the brushes leaves a trace of water on the floor.

    Moving the appliance back and forth

    The wheels are blocked

    Check the condition of the wheels regularly and remove the dirt that blocks the wheels.

    Did these steps not solve the issue? Please contact us for further assistance.