Shopping cart

There are currently no items in your shopping cart.

    Get exactly the support you need
    Looking for specific solutions for your product?

    There is picture in Philips TV but picture is interrupted every 5 sec when connected to accessory device (DVD, STB, PC) using HDMI to HDMI connection

    Updated on 2019-09-10

    Three possible solutions:

    1) The communication is starting up. The HDCP compatibility check is busy. Please wait until the process is finished.

    2) If the picture continues to get interrupted : reselect the HDMI external source input by changing to whatever other source input from the AV menu and then switch back to the originally selected HDMI source input:

    1. Press AV button on the remote control
    2. Press cursor 1 line up from the HDMI external source that is selected by default and then press ok button
    3. Press AV again
    4. Press cursor 1 line down to return to original HDMI external source and press ok
    5. he synchronize process between TV and accessory device will start over again

    3) Reset (switch off and back on) the TV and also reset the accessory device.

    You are about to visit a Philips global content page

    You are about to visit the Philips USA website.


    Subscribe to our newsletter

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.