Shopping cart

There are currently no items in your shopping cart.

    Get exactly the support you need
    Looking for specific solutions for your product?

    PLAYER PROBLEM! CONNECT TO PC message on my MP3 player

    Updated on 2017-08-24

    IMPORTANT! You will lose all files on your player. 1. Connect your player to the PC . 2. Open Windows Explorer. 3. Open “My computer”, select your player. 4. Right click and select “Format”. Select FAT or FAT32 file system and press start to format your player.

    You are about to visit a Philips global content page

    You are about to visit the Philips USA website.


    Subscribe to our newsletter

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.