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    My Philips NutriU App has closed or crashed

    If you find your NutriU App is crashing frequently, try the following options one by one:  
    1. Close and restart the NutriU App.  
    2. Ensure you have installed the latest NutriU App version. Check for updates in your App Store.  
    3. Restart your phone.
    4. As a final option, you can remove and reinstall the NutriU App.

    If none of the above tips have worked, please reach out to us via nutriu-support@philips.com

    Old version installed

    If you have an old version installed, your NutriU app might not be working as it should.

    Please make sure that you have downloaded and installed the latest version of the app.

    Unexpected error

    If your NutriU app has crashed and you do have the latest version installed, then your app is experiencing an unexpected error. To solve this, please restart your phone.

    If the problem persists after restarting your phone, then we recommend that you reinstall the app (uninstall it completely and then install it again).

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