Shopping cart

There are currently no items in your shopping cart.

    • 2 year warranty

    • Shop now, pay later with Klarna

    • Free delivery on orders over £30


    anti allergen header l1


    100% Satisfaction or your money back

    We want you to be satisfied with your Philips products, however, if after using your product you aren’t satisfied for whatever reason then we’re offering a 60 day money back guarantee on eligible Philips Anti-Allergen products as detailed below. 

    How to claim:

    Try an eligible Philips Anti-Allergen Vacuum or Air Purifier for at least 3 weeks and if unsatisfied, simply return the product with your original receipt within 60 days of purchase to receive your money back.


    1. Click to download and print the claim form below.

    2. Complete the form, including the reason that you aren’t satisfied, please provide as much detail as you can to help us to improve our products.

    3. Post the completed form with the original receipt to the Freepost address below within 60 days of purchase:


    Olympic Shaver (PHILIPS MBG)

    Freepost RSGT XTGR GBSJ

    Unit 19 - 20

    Calverton Business Park

    Hoyle Road



    NG14 6QL


    4. You will receive your money back within 28 days of receipt of product.


    Offer valid on the following Philips Anti-Allergen Vacuum or Air Purifier range: AC3256/30, FC9920/69, FC9724/69, FC8578/69, FC6168/62. Product codes can be found on the packaging or on the base of the product, for support please contact our Consumer Care team on 02079 49 02 40 who will be happy to help from Monday - Friday: 08:30 am - 8:00 pm or Saturday: 09:00 am - 6:00 pm.

    Offer valid from 31/05/15 until 31/08/2017. Claims must be received within sixty (60) days of the date of purchase and before the promotional end date. Open to UK residents 18+. Retain original receipts to claim. Limit 1 claim per product. Strict eligibility requirements apply.