Philips Viva Collection Juicer HR1863/01 700 W QuickClean 2 l, XL tube is rated 2.2 out of 5 by 53.
Rated 1 out of 5 by from Broke After 5 days All was going well until day 5 when I went to make my juice and the motor burnt out when juicing an apple. The machine had only been running for no more than 20 seconds. Smoke filled the room took the juicer outside for fear of it setting on fire. I now also have a load of fruit and veg that will probably go to waste. Item being returned and replacement being sent but I don't hold out much hope for how long it will last given all the other comments.
Date published: 2014-09-01
Rated 3 out of 5 by from Small fast and easy to clean. Side strap both broken. Small fast and packs quite a punch. First off i feel that its way too much fluids left in the "trash" after juicing. Secondly the side strap broke when cleaning it, and i can reattach it with nibmleness and luck. then the other broke off as well. Certainly this is faulty products and brittle plastic used in a spot where there really should be stronger. Can i get replacements for these?
Date published: 2015-01-08
Rated 3 out of 5 by from Malfunctioned less than a month after purchase. I was initially pleased with this product, as it did everything it said it could. This morning however, I find myself unable to dismantle and clean it properly after use. This has left me feeling very very disappointed, angry and cheated out of a large chunk of money. Big brand name does not always mean it is the best.
Date published: 2015-02-12
Rated 1 out of 5 by from this Juicer is OK if you just want to make orange juice After many years of purchasing Philips juicers (as and when the old one has worn out i.e. the feed chute smashed on my HR1861 model during juicing) I immediately went out to buy a new juicer (I make juice for the whole family each morning) and found it was not possible to purchase the same model. I had used the HR1861 for the previous 4 years. As it had been superseded by the HR1863 I had no choice, so I purchased this and took it home. I was disappointed the next day to find, after the first time of use, that it was necessary to clean the machine after every glass of juice was made, otherwise the juice is full of pieces from the waste holder. I have never had this problem before and given that I paid much more for the juicer than I have paid for previous machines, I feel really let down. I am using this machine daily but only until I find a good replacement. Definitely not fit for purpose.
Date published: 2013-11-27
Rated 1 out of 5 by from Good design let down by a very poor motor It's a real shame that this product has been responsible for smoking out my kitchen on two separate occasions. The overall ease if use makes this an easy to maintain & clean product. It's unfortunately let down by a very weak motor. The first one of these I owned lasted 3 weeks, the second however did rather better lasting a couple of months before ruining breakfast and smoking out the kitchens with that acrid electrical fire smell. I can't help but think that despite chopping the fruit and veg up this machine hates kale or celery. Can't help but feel let down by Philips which is a household name I've always trusted. Shame. Do not buy this product as you will have to return it :-(
Date published: 2014-02-08
Rated 2 out of 5 by from Product not fit for purpose Like other reviewers, I was initially impressed with this product BUT be warned it has a MAJOR MAJOR fault! What's the fault - Smoke coming from it after only a week or two's usage! Reading the other reviews it seems there is a problem with the motor. The first one started smoking after a week the second a week and a half. I use it in the morning and again in the evening, so not down to excessive usage! What do I juice, cucumber, limes (peeled), apples, pineapple (flesh only) and other soft fruit. Really frustrating because when it works it works well and is easy to use and clean. I don't know if Phillips are doing anything about the fault.
Date published: 2014-02-08
Rated 1 out of 5 by from Motor Burnt Out In No Time At All! Ease of use and cleaning this juicer is fab but only had it just over a month and the motor burnt out. Cannot recommend it for this reason. Now I've googled around about it I've found others have had similar problems so avoid like the plague. Doens't matter how efficient it is or how easy to clean if the motor can't cope it's not fit for purpose is it? Don't buy.
Date published: 2013-10-09
Rated 3 out of 5 by from Easy to use but....... It's driving me potty. I love juicing but within a year it's seems to have given up the ghost! It cuts out very easily (which I suppose is a good thing if it's not assembled properly) but now it's just stopped altogether and whatever I do it's not getting going again. Do I get it fixed (and if so,where?) or just bin it and get another make and model?
Date published: 2014-11-07
Rated 1 out of 5 by from Broke the second time I used it My fiancé bought me this juicer for my birthday. I used it once and it worked well. The second time I used it just stopped working half way through juicing carrots and celery. Taking it back this weekend and won't be replacing it with the same one. DON'T BUY THIS PRODUCT>
Date published: 2014-07-03
Rated 1 out of 5 by from burnt out within minutes! Hi Had high hopes for this but this is really the pits Burnt out after two sesions of making really simple smoothies This is really upseting for me phillips Better manufacture and motor for you rproducts in future to make them long lasting and reliable :(
Date published: 2014-07-07
Rated 4 out of 5 by from A difficult to clean juicer. A neat juicer but trying to get the grill out at the end is hard work as is trying to empty the container for the waste. However I do like it and would recommend to everyone (even if it does take longer than a minute to clean).
Date published: 2014-01-05
Rated 5 out of 5 by from Great Product Easy to use and the pulp is really dry meaning it has extracted the maximum out of the fruit/veg. The suckers on the bottom keep the juicer firmly in place very good product
Date published: 2014-01-08
Rated 3 out of 5 by from Great Looking Juicer I loved using this juicer and the benefits of juicing fresh fruit and vegetables, however after only 7 days the motor burnt out and I needed to return the product.
Date published: 2013-11-12
Rated 1 out of 5 by from Blew up first time, grinder itself the second An absolute waste of money and a potential danger. Smoke came out and kale ended up everywhere! The replacement we got lasted three days!
Date published: 2014-01-26
Rated 4 out of 5 by from Simple to use, simple to clean so simple to keep healthy Love this appliance!! Almost perfect. Would love to be able to not have to peel certain fruits before placing in the juicer e.g. Pineapple or Kiwi fruit. Secondly Ginger fibres can be a little stubborn to remove, but all in all this is not intended to be an industrial use device so it is perfect for my needs.
Date published: 2015-02-12