Privacy Notice Philips HealthSuite

 

This Privacy Notice was last changed on 29-06-2017.

Philips HealthSuite uses personal data collected or processed by the Philips HealthSuite device(s) (“Device(s)”), and the Philips HealthSuite mobile application (“App”).
This Privacy Notice applies to personal data collected by the Device(s) and the App which is controlled by or under control of Koninklijke Philips N.V. or any of its subsidiaries (”Philips”). This is a notice of our Privacy practices, this is not a contract or agreement.

Data collected and used

account data

Account Data

This data includes username, name, email address, gender, age, country, language, password, mobile phone number, authentication credentials, videos and photo(s).

 

The data collected is used to create and manage your account. Your account will be used to communicate with you through email to verify your username and password, to communicate with you in response to your inquiries, and to send you strictly service-related announcements, for example: if our service is temporarily suspended for maintenance. We will use your registration information to create and manage your App account or register your purchase.

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Data filled in by you

Data filled in by you

This data includes your height, body weight, calorie intake, and questions about your lifestyle, and your health goals.

 

The data collected is used to provide you with insight into your daily health lifestyle behaviour and to follow your progress over time. We do this via email, social media messages, SMS, push notifications, and other digital communication.

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Devices data

Device(s) Data

If you use the Philips Health Band and/or Philips Health Watch Device, the Device records heart rate, activity and movement and streams it to the App. This data also includes a unique user Device number, as well as session and usage data, which is information about your use of the Device(s).

 

  • The data collected is used to  provide you with insight into your daily lifestyle behaviour, such as your calories burned and "activity", including your sleep behaviour and into your cardio fitness (only for Health Watch) to track your progress over time.
  • The data collected provides information about your usage of the Device(s). 

 

If you use the Philips Blood Pressure Monitor(s) Device, the Device records your blood pressure (systolic, diastolic), heart pulse rate and streams it to the App. This data also includes unique user Device number, session and usage data, which is information about your use of the Device(s).

 

  • The data collected is used to provide you with insight in your general health condition, such as your blood pressure, and to follow progress over time.
  • The data collected provides information about your usage of the Device(s).

 

If you use the Philips Body Analysis Scale Device, the Device records weight and body composition, height and profile data (collected from the App) and streams it to the App. This data also includes unique User Device number, session and usage data, which is information about your use of the Device(s).

 

  • The data collected is used to provide you with insight in your general health condition, such as your BMI and body fat percentage and to follow progress over time.
  • The data collected provides information about your usage of the Device(s).

 

If you use the Philips Thermometer Device, the Device records body temperature and streams it to the App. This data also includes unique User Device number and usage data, which is information about your use of the Device(s).

 

  • The data collected is used to provide you with insight in your general health condition, such as your body temperature and to follow progress over time. 
  • The data collected provides information about your usage of the Device(s).
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Cookies

Cookies

The App makes use of cookies, or similar techniques. This data includes unique User Device number, the IP address of your mobile Device(s), the type of mobile internet browser or operating system you use, session and usage data, which is information about your use of the App.

 

The types of cookies we use are:

 

Required cookies

These cookies ensure that the website functions properly.

 

Analytical cookies

These cookies allow us to analyse site usage so we can measure and improve performance of our Apps.

 

  • This data can be used to identify which parts of the App you are interested in, to track your usage of the App, to improve your App experience or to share social media content. We also make use of cookies that ensure that the App functions properly.
  • The data collected is used to provide you with the App's functions.
  • The data collected also provides information about your usage of and visits to the App and Device(s).
  • For more information regarding the cookies set by the social media parties and the possible data that they gather, please refer to the privacy statement(s) made by the social media parties themselves. Below we have listed the privacy statements of the Social Media channels that are used the most by Philips:

 

Facebook

Google+

Twitter

Pinterest

LinkedIn

YouTube

Instagram

Vine

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Location data

Location Data

When you allow access to your location data we collect the geographic location of your mobile device.

 

  • The data collected is used to calculate your movement and distance walked and to provide you with insight in your daily lifestyle behaviour, such as your calories burned and "activity, and to follow progress over time.
  • When you make use of the ‘Find Philips near you’ functionality on the Support Page, you are requested to share your location data with Philips. Based on your location data you will be directed towards an outlet near you, or to the consumer care contact details of your country.
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Combined data

Combined Data

This data includes Account Data, Data filled in by you, Device(s) Data, Cookies and Location Data and Data we get from your interactions with Philips, which includes:

 

  • Data about your interactions and usage of the Philips digital channels such as social media, websites, emails, apps and connected product. This data may include: IP address, cookies, device information, communications you click on or tap, location details, websites you visit, etc.
  • The combined data is analysed and used to provide you with the Philips HealthSuite services such as to provide you with insight in your daily lifestyle behaviour and your general health condition, to follow progress over time, and to provide you with personalised coaching and advice for additional motivation and support to measure, monitor and motivate your health, activity and lifestyle. We also provide the ability to share certain data with Apple Health. See below Shared Data for more information.
  • If you choose to receive promotional communications - based on your preferences and behaviour - about Philips products, services, events and promotions we may contact you with promotional communications via email, phone and other digital channels, such as Mobile apps and social media. To be able to tailor the communications to your preferences and behaviour and provide you with the best personalised experience, we may analyse and combine your personal data.
  • We use this data to help us improve the content, functionality and usability of the App, Device(s) and our products and services and to develop new products and services.
  • We may combine the information collected from you and share them with other companies of the Philips Group and with third parties.

 

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Third parties
Sharing Data

Philips may share data with:

 

  • IT Providers
    These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

  • Cloud Providers
    These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

  • Philips HealthSuite service Providers
    These providers deliver specific services for Philips HealthSuite such as calculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

  • Payment
    These providers handle financial data in relation to online purchases, your program fee.

 

  • Apple Health
    You can connect to Apple Health and authorise Philips HealthSuite to read the data you store in Apple Health, as well as write your data stored in the Philips HealthSuite to Apple Health.

    If you give the necessary permissions, other Apps can access the data that is recorded by the connected Philips devices and stored in Apple Health. Apple Health does not sync to Apple, though the user can back up Apple Health data to iCloud or iTunes.

 

Philips requires these service providers to provide a comparable level of protection of your personal data as Philips provides, to only process your personal for the specific purposes mentioned above, to have access to the minimum amount of data they need to deliver a specific service.

 

If Philips allows a third party to transfer your personal data outside of your geographic region, we will take steps to protect your privacy rights through the use of contractual arrangements or other means, which will provide a comparable level of protection while the information is being processed by our third parties.

 

Philips will disclose personal data only under this privacy notice and/or when required by law.

 

Philips sometimes sells a business or a part of a business to another company. Such a transfer of ownership could include the transfer of your personal data directly related to that business, to the purchasing company. We will ask for an explicit consent if required by local applicable law.

Data about your interactions and usage of the Philips digital channels such as social media, websites, emails, apps and connected product. This data may include: IP address, cookies, device information, communications you click on or tap, location details, websites you visit.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 
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Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 
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Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 
 
 

Payment

These providers handle financial data in relation to online purchases, your program fee.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 
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Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 
Spacer
 

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 
 
 

Payment

These providers handle financial data in relation to online purchases, your program fee.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 
Spacer
 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 
Spacer
 

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 
 
 

Payment

These providers handle financial data in relation to online purchases, your program fee.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 
Spacer
 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 
Spacer
 

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 
 
 

Payment

These providers handle financial data in relation to online purchases, your program fee.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 
Spacer
 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 
Spacer
 

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 
 
 

Payment

These providers handle financial data in relation to online purchases, your program fee.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 
Spacer
 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 
Spacer
 

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 
 
 

Payment

These providers handle financial data in relation to online purchases, your program fee.

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

Philips HealthSuite service Providers

These providers deliver specific services for Philips HealthSuite such ascalculating health age , providing coaching (only for apps that use coaching). For coaching sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

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Choices and rights

Choices and rights

Please send an email to privacy@philips.com to make use of your following choices and rights:

 

  • Access
    You may at any time request access to your personal data.
  • Request correction
    You may at any time request correction of your personal data.
  • Object
    You may at any time object to the processing of your personal data.
  • Questions or complaints
    You may at any time contact us if you have questions, complaints, concerns or suggestions.
  • Withdrawal of consent
    You can easily withdraw consent.
    For example opt-out for our marketing services, by using the ’unsubscribe’ button below each email we send you.
  • Delete
    If available, you may request your personal data to be deleted at any time.
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We protect your personal data
We protect your personal data

We recognise and take seriously our responsibility to protect the data you entrust to Philips from loss, misuse or unauthorised access. Philips uses a variety of security technologies and organisational procedures to help protect your data. For example, we implement access controls, use firewalls, use encryption and use secure servers.

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Special information for parents
Special information for parents

While Philips HealthSuite is not generally targeted at children under the age of 18 it is Philips policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal data of children.

 

If a parent or guardian becomes aware that his or her child who is under the age of 18 has provided us with his or her personal data, please contact us at privacy@philips.com. If we become aware that a child under the age of 18 has provided us with personal data, we will delete such data from our files.

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Changes to the privacy notice
Local specific information: Your California Privacy Rights (US only)

California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an e-mail to privacy@philips.com.

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Changes to the privacy notice
Changes to this Privacy Notice

The services that Philips provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this Privacy Notice from time to time.

 

From time to time, Philips may change the services we provide to you. As a result we may update this Privacy Notice. If we make changes that significantly impact your privacy, we will do this by formal communication. We may send you an e-mail message or other communication telling you about the changes and any choices you may have or actions you can take before they go into effect or we may temporarily highlight the new or revised sections in this Privacy Notice or temporarily post a prominent notice in the App and/or on the My Philips website. Your inaction or continued use of the App, after any such notice will tell us that you agree to these changes. If you do not agree to the revised notice, you should alter your preferences, or consider stop using the App.

 

We encourage you to check back often to review the latest version.

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Contact

Contact Us

You can contact us at: privacy@philips.com.