Customer support

Customer Support for healthcare professionals

Helping you quickly find what you need

Customer Support for healthcare professionals

Helping you quickly find what you need

Customer support lady on the phone

Want to speak to a technical or sales representative via phone, or get a mailing address?

Services requests

Customer Services Portal – for healthcare professionals only


Have a non-critical service request? Submit
it online 24/7 at our self service portal. Requires user account.

Consumer product

Are you looking for support for your consumer product purchase?

Are you a dental professional looking to find out about our products?

    Education and training

    By professional role

    By professional role 
    Get more out of your product investment and continuously enhance your clinical knowledge and skills.

    By clinical application

    By clinical application 
    Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.

    Browse full catalog

    Browse the full catalog 
    Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.

    Documents and resources

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    Documents and resources

    Instructions for use
    Search by modality or product, or use the digital document number to find what you are looking for.

    Product documentation
    User guides and service manuals for the operation and care of your Philips software and products. Requires user account.

    Read articles on latest trends and insights, best practices and clinical cases, application tips and more.

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    Online sales

    Hospital supplies and equipment 

    Shop for supplies and consumables, patient monitors, emergency care, diagnostic ECG, and mother and childcare products. Requires user account.

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    Security and standards

    IT Standards

    Access our complete library of DICOM Conformance and IHE Integration Statements. 

    Product security

    Find security status documentation with product-specific vulnerability updates, as well as current and past advisories. Some documentation requires user account. 

    Compliance programs

    Read about the compliance programs that guide our commitment to quality, innovation, leadership and integrity.

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    Self service portals

    Customer Services Portal - for healthcare professionals only

    One digital platform for asset maintenance, reporting and management—anywhere, anytime. Requires user account. 

    If you need information about the field safety notice regarding some Philips Respironics Sleep and Respiratory Care devices, you can visit our website

    Technical support for healthcare products

    For enquiries about Philips Healthcare products in the UK please contact:

    Customer Support Centre (Repairs and Maintenance)

    0870 532 9741

    General Enquiries
    01253 501034 Medical Supplies (for all enquiries please contact our order desk)
    0870 6077 677 (CFC Eindhoven)

    Sleep and Respiratory Care (Respironics)

    For all medical equipment sales enquiries
    01483 864766

    Philips Healthcare,
    Philips Electronics UK Limited, Ascent 1, Aerospace Boulevard, Farnborough, GU14 6XW

    Healthcare sales enquiries

    Please complete an enquiry form to connect with a sales representative

    We are always interested in engaging with you.

    Let us know how we can help.

    Select your area of interest
    Contact details

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