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Philips introduces Aging Well Services, bringing personalized connected health offerings to help seniors stay healthy and safe

March 1, 2016

  • As member of the new Aging Well ecosystem RespondWell will offer customizable tele-rehabilitation services from the convenience of home
  • Additional health organizations and service providers will be added in coming months
  • Seniors, caregivers and medical professionals will have access to multiple personalized resources to help with all aspects of aging

Amsterdam, the Netherlands – Royal Philips (NYSE: PHG; AEX: PHIA) today introduced the launch of Aging Well Services, the company’s initiative to bring together sets of personalized services, solutions and content to guide and support seniors and their caregivers towards higher quality independent living. As the set of offerings and the ecosystem grows, Aging Well Services will deliver an integrated and personalized user experience, enabled by apps, connected devices and personalized health information. To build out this connected health resource center, Philips will be creating an ecosystem of partners to help bring the relevant innovations to market with tele-rehabilitation company RespondWell as one of its first members.

“Many seniors want to stay independent and live meaningful lives in their home for as long as possible. Our goal is to empower them with access to resources, support and services that will help them stay healthy and engaged in their own care, and connected to their communities and loved ones,” said Kimberly O’Loughlin, Senior Vice President and General Manager of Philips Home Monitoring. “By partnering with innovative companies interested in improving the aging well experience, we will offer a broader portfolio of personalized services and solutions for seniors, caregivers and clinicians with the aim to improve outcomes, quality of life and reduce care costs.”

Key partnerships drive successful senior care
One of the first partners working with Philips to offer more personalized and connected care is RespondWell, a tele-rehabilitation company that focuses on improving quality of life by speeding up rehabilitation with an innovative solution used in the convenience of the home. This offering uses an online gamified approach to rehabilitation with on-screen digital instructors and incentives. It allows seniors who are recuperating from surgeries such as knee replacements or who are recovering from injuries due to falls to enjoy an adaptive experience that instructs, encourages and monitors progress to help track and accelerate rehabilitation.  It also allows caregivers and physicians to remotely monitor patient progress as they improve overall balance and strength from their own home, while potentially reducing the costs associated with care.

"We are excited to be one of the first members of this ecosystem of partners that is led by an organization with a global influence like Philips," said Ted Spooner, CEO, RespondWell. "As a company, we are committed to improving the lives of seniors with our technology and are proud to be a part of the senior care revolution, to help seniors live safer, independent lives in the space they call home."

RespondWell joins the growing portfolio of Philips Aging Well Services that include Philips Lifeline medical alert services portfolio, medication management solutions, check in services, post-acute and long term care solutions and referrals to home health services.

Building a three pronged approach for success
Providing care and resources for seniors, caregivers and health care providers has always been at the forefront of the work that Philips does. Aging Well Services will build on this success and will offer an integrated set of services, solutions and data to create personalized guidance, coaching and care coordination that is unique to their current wellness needs. Caregivers will have the ability to get the support they need, as well as access to tools that allow them to check in on their loved one’s health status. Aging Well Services can also be used within health care organizations to enhance the care team’s population health management technologies.

For more information on Aging Well Services and a demonstration of RespondWell’s tele-rehabilitation tool, visit the Philips booth (#3416) at the HIMSS 2016 Annual Meeting and Exhibition at the Sands Expo in Las Vegas, February 29 – March 4. For updates on Philips’ presence at HIMSS, follow @PhilipsLiveFrom and visit  

For further information, please contact:

Kathy O’Reilly
Philips Group Communications
Tel.: +1 (0) 978-659-2638
Twitter: @kathyoreilly

Joost Maltha
Philips Healthcare Informatics, Solutions and Services
Tel.: +31 (0) 6 10 55 8116
Twitter: @joostmaltha


About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2015 sales of EUR 24.2 billion and employs approximately 104,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as male shaving and grooming and oral healthcare. News from Philips is located at


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