Radiology Operations Command Center is a secure remote imaging support solution that smoothly connects imaging experts in a command center with technologists at scan locations across their organization.
The introduction of Radiology Operations Command Center at Imperial College Healthcare NHS Trust has increased access to cardiac scans, helping to clear the scan backlog and enhancing patient care. It has allowed radiographers to increase cardiac scanning capabilities, leveraging the knowledge and skills of more senior radiographers to train less experienced colleagues efficiently and effectively so that they can become proficient in performing these complex scans.
Radiology Operations Command Center increased efficiency of training for cardiac scans, adding much needed capacity for cardiac MRI.
and in half the time (10 weeks vs. previously required 20 weeks)
when Radiology Operations Command Center was utilized.
“Because we’ve been able to essentially duplicate our control room, it means we can have our expert sitting at the command center, and then rather than having one trainee sitting at the control panel itself at the scanner, you can have two trainees.”
Philips Gregory Clinical Director (London Imaging Academy) and Practice Educator Imperial College Healthcare NHS Trust London, UK
“I’ve been able to sit with three different scanners in the background and I can help three different colleagues as they go through their scans... I do think it has a positive impact on the confidence of the radiographers that are training.”
Katie Pantling Practice Education Facilitator Imperial College Healthcare NHS Trust London, UK
“The quality and the standard are the same. What is different is the speed at which we train, and the efficiency.”
David Tao Clinical Services Manager, Imaging Imperial College Healthcare NHS Trust London, UK
Radiology Operations Command Center connects expert users with MR and CT technologists situated across various scan locations for real-time support and training, image monitoring, and new hire orientation.
Remote expert users can view the scanner console remotely. An intuitive user interface device allows technologists at the scanner to communicate with remote expert users via video and audio.
Built on a secure platform, the solution provides MFA and audit trails (E2E encrypted) for all interactions and requires personnel at the scanner to authorize all virtual “room entries”.
White paper
NHS England VST Pilot Programme Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Disclaimers: Radiology Operations Command Center is not to be used without a trained and qualified user at the scanner. All scanner provided (safety and performance) instructions shall be adhered to. Radiology Operations Command Center does not replace any of these. Radiology Operations Command Center is intended for remote support only and does not have a medical purpose. Minimum hardware and software requirements apply.Minimum IT specifications apply. Not available for sale in all markets. Please check with your Philips representative for availability.
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