Clinicians and hospital administrators have never had access to more data, but at the same time, it has never been harder for them to process it all. Managing patient throughput is also a challenge for technologists because of the lack of timely, reliable and actionable data.
There is difficulty working toward a common improvement goal across different departments. In healthcare, data sits in multiple departments, in multiple formats, and most of it is unstructured1. Unlike many other industries where the data is relatively ‘clean’ and normalised, a lot of clinical information is currently captured in medical notes of various kinds.
This makes it even more challenging for clinicians to quickly extract insights from different data sources. From an operational efficiency point of view, there is also lots of valuable data in hospitals that often remains unused, which could be used to optimise scanner utilisation or productivity.
“The more granular the data it is, the more useful it is,” says Bill Barta, Administrative Director of Imaging Services at Phoenix Children’s Hospital. “As radiology leaders we need to use data to improve what we do. The challenge has always been getting accurate and usable data.”