Jonathan Brotherton, Interim Chief Executive at University Hospitals Birmingham (UHB), said: “Today marks the culmination of many years of planning and hard work and I’d like to thank all the staff who have made the Heartlands Treatment Centre a reality.
“To be able to offer our patients this superb new space and the very best in new technology, alongside the excellent clinical skills and expertise of our staff, is what we have been working towards.
“We hope many patients will benefit from the HTC for decades to come, and our staff enjoy working in the spacious, bright and purpose-built environment they deserve.”
The majority of patients will be seen in the new outpatients department, which features multi-language and disabled-friendly self check-in kiosks for patients, along with wayfinding technology on each floor. Patients can wait for their appointments in the large, light-filled areas.
There are wheelchair-friendly toilets on every level, as well as a Changing Places toilet for patients and staff with complex disabilities, plus baby changing and feeding facilities. All clinical areas have been designed with the patient as the focus, including individual bespoke patient changing and private preparation rooms.
UHB Charity’s Director of Fundraising, Charlotte Schofield said, “We are proud to work with UHB to bring Heartlands Treatment Centre to Heartlands Hospital. Our aim as a charity is to go ‘over and above’ what the NHS can provide for patients and their families. With the help of our fantastic fundraisers, we have managed to fund one of two MRI scanners; not only will this help increase the number of patients being seen but it will also help reduce waiting times.
“UHB Charity is currently fundraising to decorate the MRI suite, treatment and consultation rooms with comforting images to create a more relaxing and calming environment for patients and their families, as well as creating a more attractive space for staff.”
Funded by the Department of Health and Social Care, Steve Barclay, Health and Social Care Secretary, said: “As part of our commitment to upgrade hospitals across the country, 1,500 patients a day in Birmingham will benefit from state-of-the-art new facilities and technologies as the new Heartlands Treatment Centre opens its doors today.
“The centre brings a range of services under one roof – from audiology to cardiology – meaning more patients can be treated more efficiently, as well as new features including multi-language and disabled-friendly self-check-in kiosks for patients, and large, light-filled waiting areas, brand new theatre suites and advanced imaging equipment. This is backed by over £97 million of government funding and will upgrade outdated equipment, improving patient care and reducing waiting times.”