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    Philips UKI launches whitepaper on a new vision for radiology screening for the NHS

    • Sep 14, 2021
    • 3 minute read

    Access to care

    Radiology

    Press release

    At a glance

    • Report highlights unprecedented challenges facing the UK’s health system and urgent need to expand access to imaging services

    • Whitepaper reveals new multi-modality virtual imaging command centre model offering radiology teams access to an additional layer of remote senior specialist support to maximise imaging service throughput

    Farnborough, United Kingdom – As radiology services across the UK continue to navigate clearing backlogs and manage increasing demand, Philips UKI has today launched a report outlining a new vision for radiology screening that supports the NHS’s digital transformation ambitions.

    Specialist working at Philips Radiology Operations Command Center reviewing imaging data on monitors

    As the UK and Ireland moves into managing a long-term relationship with COVID-19, radiology departments are confronted with an ageing population with increasing co-morbidities, a challenging workforce crisis, significant patient backlogs and increased pressures on imaging services.

    The whitepaper outlines details of Philips’ pioneering Radiology Operations Command Centre solution, a new model for imaging that eases pressure on acute hospitals while enhancing senior specialist support for radiology teams.

    The pioneering model – a vendor-neutral, multi-modality, radiology operations command centre means that irrespective of the imaging equipment used by radiology departments in acute settings, departments can adopt a ‘hub and spoke’ model for imaging, using their existing technology.

    Radiology Operations Command Centre connects a pool of imaging experts at a central command centre with radiographers and onsite staff in hospital locations to provide real-time, over-the-shoulder collaboration and support.

    Supporting the workforce: engagement, retention, and satisfaction

    With an estimated shortage of 6,000 radiologists, radiographers, and advanced practitioners in the country, it is vital that radiology professionals are supported to meet the challenges they currently face.

    Radiology Operations Command Centre’s tele-augmentation of available expertise and resources helps strengthen radiology networks and improves the quality and delivery of services in both the short and long term. The remote expert will allow radiography staff to perform scans with more confidence, precision, speed and quality.

    By improving imaging exam quality, hospital trusts can decrease the number of recalls or repeat scans – which are often costly and detrimental to the patient experience and cause staff ‘burn out’.

    The Radiology Operations Command Centre model enables the following outcomes:

    • Extended patient access to complex procedures and specialty subservices, with additional layers of senior specialist support.
    • Expanded and more flexible scope of service hours (nights and weekends) to deliver convenience for patients.
    • Reduced recalls and repeated scans due to improved image quality and additional expertise, enabling radiology services to deliver ‘Right First Time’ diagnosis.
    • Expanding access, improving quality and reducing costs

    Those living in communities with social deprivation already face longer waiting times but, according to Sir Michael Marmot’s report into health inequality, this has been further exacerbated by the pandemic1.

    In line with Philips’ goal of reducing healthcare inequalities across the UK, Radiology Operations Command Centre aims to help hospitals deliver higher quality testing to more people across the country.

    Alongside Radiology Operations Command Centre, the creation of Philips’ community diagnostic hubs, enables patients to undertake tests in non-acute community settings, increasing access to diagnostic testing and helping to reduce inequalities

    Commenting on the launch of the whitepaper, Neil Mesher, Philips UKI CEO said:

    “Radiology departments in particular will face significant challenges in the coming years, therefore it is mission critical that new ways to manage patient pathways are implemented.”

    “To support radiology services in navigating these pressures and prepare them to manage projected increasing demand, Philips has pioneered a world first vendor-agnostic Radiology Operations Command Centre.”

    Welcoming the benefit Radiology Operations Command Centre will bring to NHS services, Stephanie Holden, Managed Services Director Solutions CoE, Philips UKI said:

    “Radiology Operations Command Centre has the potential to enable NHS trusts across the UK to virtualise and digitise imaging. Moreover, as it is the first vendor-agnostic solution, it will also foster a spirit of collaboration and expertise sharing, improve training and help maximise value of staff.”

    For more information about Radiology Operations Command Centre, please visit: https://www.usa.philips.com/healthcare/clinical-solutions/radiology-operations-command-center

    Radiology Operations Command Centre Report

    Download (PDF | 4.81 MB)

    Sources

    1. https://www.theguardian.com/uk-news/2021/jun/30/life-expectancy-key-to-success-of-levelling-up-in-uks-poorer-areas-covid-pandemic

    Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people’s health and well-being through meaningful innovation. Philips’ patient- and people-centric innovation leverages advanced technology and deep clinical and consumer insights to deliver personal health solutions for consumers and professional health solutions for healthcare providers and their patients in the hospital and the home.

    Headquartered in the Netherlands, the company is a leader in diagnostic imaging, ultrasound, image-guided therapy, monitoring and enterprise informatics, as well as in personal health. Philips generated 2024 sales of EUR 18 billion and employs approximately 67,300 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

    Media assets

    • Specialist working at Philips Radiology Operations Command Center reviewing imaging data on monitors

      Clinician using ROCC patient monitoring platform

    • Radiographer using Philips Radiology Operations Command Center to provide remote imaging support and collaboration

      Radiology Operations Command Centre (ROCC)

    • Nurse wearing a mask talking to a patient and child in a hospital waiting area during routine care

      Clinician consulting patient in waiting area

    • Radiology consultant reviewing diagnostic images on a Philips system in a hospital command center

      Clinician reviewing medical images at workstation

    Media contacts

    Emma Humbey

    Emma Humbey

    Marketing Lead UKI
    Contact details

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