Supporting the workforce: engagement, retention, and satisfaction
With an estimated shortage of 6,000 radiologists, radiographers, and advanced practitioners in the country, it is vital that radiology professionals are supported to meet the challenges they currently face.
ROCC’s tele-augmentation of available expertise and resources helps strengthen radiology networks and improves the quality and delivery of services in both the short and long term. The remote expert will allow radiography staff to perform scans with more confidence, precision, speed and quality.
By improving imaging exam quality, hospital trusts can decrease the number of recalls or repeat scans – which are often costly and detrimental to the patient experience and cause staff ‘burn out’.
The ROCC model enables the following outcomes:
- Extended patient access to complex procedures and specialty subservices, with additional layers of senior specialist support.
- Expanded and more flexible scope of service hours (nights and weekends) to deliver convenience for patients.
- Reduced recalls and repeated scans due to improved image quality and additional expertise, enabling radiology services to deliver ‘Right First Time’ diagnosis.
Expanding access, improving quality and reducing costs
Those living in communities with social deprivation already face longer waiting times but, according to Sir Michael Marmot’s report into health inequality, this has been further exacerbated by the pandemic1.
In line with Philips’ goal of reducing healthcare inequalities across the UK, ROCC aims to help hospitals deliver higher quality testing to more people across the country.
Alongside ROCC, the creation of Philips’ community diagnostic hubs, enables patients to undertake tests in non-acute community settings, increasing access to diagnostic testing and helping to reduce inequalities
Commenting on the launch of the whitepaper, Neil Mesher, Philips UKI CEO said:
“Radiology departments in particular will face significant challenges in the coming years, therefore it is mission critical that new ways to manage patient pathways are implemented.”
“To support radiology services in navigating these pressures and prepare them to manage projected increasing demand, Philips has pioneered a world first vendor-agnostic Radiology Operations Command Centre (ROCC).”
Welcoming the benefit ROCC will bring to NHS services, Stephanie Holden, Managed Services Director Solutions CoE, Philips UKI said:
“ROCC has the potential to enable NHS trusts across the UK to virtualise and digitise imaging. Moreover, as it is the first vendor-agnostic solution, it will also foster a spirit of collaboration and expertise sharing, improve training and help maximise value of staff.”
For more information about ROCC, please visit: Radiology Operations Command Center İ Philips Healthcare