Philips Radiology Operations Command Center

Multi-vendor, multi-modality, multi-site virtual imaging support solution

It's time to redefine the way we practice

Increasing demands on care systems put added pressure on already-stretched radiology departments. The need to do more with less, reductions in reimbursements and increasing case complexity continue to bring challenges with staffing, skill variability and quality standardisation into sharp focus.

Radiographers wants more training

3 out of 5^¹

Radiographers want more on the job training

Imaging Telepresence solution would add value

4 out of 5^¹

imaging respondents believe an Imaging Telepresence solution would add value

More workforce

2 out of 3^²

The UK’s clinical radiology workforce is operating at two thirds of adequate capacity.

Overview

Overview

Overview

Philips Radiology Operations Command Center (ROCC) is a multi-vendor, multi-modality, multi-site virtual imaging support that seamlessly connects more experienced radiographers at a command center with Radiographers at scan locations across their organisation.

Key features

Intuitive user interface

Private and highly secure architecture

Multi-vendor connectivity

Backwards compatibility with scanner install base

Read more about ROCC's features

Communication and collaboration

ROCC’s advanced technology and workflows facilitate communication between scanner-facing Radiographers and more senior, experienced or specialist colleagues. Imaging protocol adjustments can be made in real-time with the support of command center colleagues and questions can be answered while a patient is on the scanner table, enabling on-demand cross-training and procedure assistance as needed.

Command center colleagues can connect with radiographers and view scanner console screens concurrently to provide virtual assistance or cross-training.

Radiographers can give command center colleagues secure access to the console and receive help with completing a procedure or adjusting an imaging protocol.

Explore ROCC

Virtually experience ROCC’s features first-hand and see how it can help you bring your imaging team closer together, while keeping command center colleagues and on-site Radiographers right where they are.

Request a demo

Immediate impact and long-term value

ROCC enables real-time collaboration and over-the-shoulder support, even when a patient is on the scanner table, breaking down communication barriers and helping maximise the value of more experienced staff without compromising imaging quality, privacy, safety or security.
Solution details
Solution details
Our approach

ROCC uses a hub and spoke model to connect Imaging team members at a command center with Radiographers in scan locations for cross-platform training: e.g., GE, Siemens, Philips, etc.

Virtual imaging support solution

With a private, secure and auditable architecture and intuitive user interface, ROCC is secure to use, easy to scale and straightforward to integrate.

Virtual scanner access

Remote access to scanner console screens and peripherals

Seamless multi-room context switching

Multi-level access based on credentials

Real-time collaboration platform

Two way in-workflow communication

Tablet type interface for radiographers

In-workflow one-touch collaboration

Multi-party collaboration

Full audit trails available

Enterprise grade security and privacy compliant

Lean IT deployment

Low bandwidth consumptions

Talk to us

Get to know ROCC

Audio and visual capabilities allow remote team members and on-site Radiographers to see and speak to each other and view the same scanner console screen concurrently.

ROCC desktop interface

1. ROCC-connected scanners across the organisation

2. View and Edit scanner console in real-time

3. Web/Video and Phone call functions

ROCC tablet interface

1. Speed dials for contacts and locations

2. Share console screen in real-time

3. Web/Video and Phone call functions

Comprehensive implementation support and services

Philips partners with you to co-create a ROCC solution that’s optimised for your imaging needs from design through deployment.

Get started with ROCC
Highlights
Highlights
Experience ROCC

See how ROCC can help care organisations seamlessly connect and scale their imaging operations; command and control quality standardisation; and maintain continuity even when staff report an absence at the last minute.

Request a demo

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Further reading

Download our whitepaper, which highlights the unprecedented challenges facing the UK’s health system, and how ROCC offers radiology teams access to an additional layer of remote senior specialist support to maximise imaging service throughput.

Download (4.81MB)

_{^1.ROCC Concept Assessment. Report prepared for Philips by IDR Medical. May 2020, USA. Data based on 120 web surveys.}

_{^2.ROCC is not to be used without a trained and qualified user at the scanner.}

_{^3.All scanner provided (safety and performance) instructions shall be adhered to.}

_{^4.ROCC does not replace any of these.ROCC is intended for remote support only and does not have a medical purpose.}

_{^5.Minimum hardware and software requirements apply. Minimum IT specifications apply.}

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