E-Commerce
Clinicians looking at tablet screen

Philips Healthcare store and Electronic Data Interchange (EDI)

  • The efficient and convenient way to do business with Philips
  • Special customer-specific pricing and promotions
  • Comprehensive order and account management tools

    What to expect

    We’re making it as easy and convenient as possible for healthcare professionals to purchase directly from Philips, with the products, supplies and service parts you need to keep your organisation’s operations running smoothly.*

     

    Whether shopping on our online store or ordering seamlessly through your own procurement system, our goal is to get you the items you need quickly—and support you after your purchase with dashboards and tools to manage your orders and account.

    Healthcare store

    With access to 1,000 consumables and over 100,000 service parts for replacement, doing business with Philips has never been easier.

    Customers in need of service parts can get 24/7 access to high-quality Philips parts, along with reliable delivery options. For customers managing frequent or large orders, the store also offers many helpful self-service support tools.

    healthcare store shown in laptop and mobile phone screen
    Why purchase from the Philips online store?
    • Track both online and offline orders for your organisation 
    • Personalised pricing and discounts for bulk orders
    • Create Philips approved order quote
    • Ship items from different modalities to different addresses
    • Live availability of key products
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    Find what you need

    • Part code & name validation to ensure you order the right product
    • Real-time stock availability
    • Order service parts under warranty and contract
    Save time icon

    Save time on reordering

    • Bulk upload large orders
    • Quick order functionality
    • Fully responsive, use with any device 24/7
    • Set repeat orders on your priority items
    • Save favourites and create wish lists
    Monitor Icon

    Make record-keeping simpler

    • View your contracted prices
    • Track and trace your orders
    • Search historical orders; both if they were made offline or online

    Electronic Data Interchange (EDI)

    Customers who reorder and replenish their Philips stock frequently or in volume can benefit from our PEPPOL compliant EDI functionality, that connects our inventory system with your purchasing software. Automating your purchasing with EDI can help reduce your organization’s supply chain expense, by streamlining the ordering process. Reduce or remove the inefficient administrative effort and time of manual, offline ordering by connecting your internal systems with Philips.
    clinician looking at the screen while typing with a keyboard and filling in data
    Why purchase from Philips through EDI?
    • Order directly from your own ERP
    • Lower transaction costs by at least 35%1
    • +30%1 reduction of order errors
    • Accelerated business cycle by at least 50%1 (EDI orders processed in seconds, not hours)
    • Transparency into purchasing (better supply chain analysis & forecasting)
    • Enabling clinical staff to focus more time on patient care
    Contact us today if your organization might be a good fit for EDI. Fill in the form to get in touch.

    Frequently Asked Questions (FAQs)

    What products are available on the store?
    1,000 consumables and devices across Hospital Patient Monitoring, Emergency Care & Respiratory Care PLUS 100,000 spare parts. With more portfolios coming in 2022, including Remote Diagnostic Technology (RDT), Image Guided Therapy (IGT) Devices, Sleep and Respiratory Care and more.
    Why would I need an account if I can't purchase on the store?
    Whilst the store's primary function is for the purchase of service parts and consumables, there are other perks of having a Healthcare Shop account. Users can track offline orders, check contracted pricing, create legally authorised quotes, and share the basket with your team. Users can also check stock of some of our most popular items.
    I need to purchase for more than one Philips account. Can I do this online?
    Yes. Upon initial registration, you can add additional Philips account numbers in the comments section. Alternatively, you can send an email to healthcare.shop.orders@philips.com to request additional accounts to be added to your Philips Healthcare Online Shop log-in.
    I usually purchase a mix of consumables and service parts, is the process different for each?
    With seamless in mind, the Healthcare Shop now allows customers to purchase a mixed cart of products from multiple modalities. This also means you can purchase consumables and service parts in one basket. Users also have the option to choose different delivery addresses for different products.

    * Not all products are available in all markets.

    1 Industry benchmark.

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