Is your healthcare institution operationally intelligent?

    Being able to benefit from the digital capabilities that technology can offer is not solely about selecting the best technology to achieve your goals. The creation of long-term value via operational excellence requires an operating model that combines technology, people and processes.

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    Read why Operational Intelligence is a mindset and methodology for accelerated operations excellence.


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    Healthcare systems that effectively combine their people, process and technology are leading the transformation and delivering on their Quadruple Aim goals. Find out how Philips is teaming up to put Operational Intelligence in action with partners all around the world.

    How an innovative balance of the clinical with the commercial can be the route to delivering better care

    Read how there is an opportunity for healthcare to operate as a ‘responsible business’ which combines the best of both worlds: clinical expertise with operational excellence.

    Innovating in diagnostics with new models of out of hospital care

    Read how the COVID-19 pandemic has accelerated change in healthcare, resulting in a focus on innovation in diagnostics with new models of out of hospital care. Enabling a significant leap forward in patient-centric, future forward care.

    Creating a learning ecosystem within your hospital

    Discover why healthcare transformation involves a significant reinvestment in its workforce to provide knowledge, processes and technological support required to develop the capabilities necessary for Healthcare 4.0.

    Healthcare and medical device cybersecurity

    Discover why essential and effective medical device cybersecurity requires collaboration between stakeholders, hospitals manufacturers, regulatory agencies and researchers.

    Medical device cybersecurity strategy

    Read how to safeguard medical devices and take steps towards creating an enterprise-wide resilience strategy

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    Connecting departments, devices and disciplines

    Philips Customer Service & Solutions is your partner to connect departments, devices and disciplines via operational intelligence.

    Cybersecurity services

    Cybersecurity services

    Cybersecurity is crucial in the age of connected health. Philips Cybersecurity Services provide superior care to the security of the data and devices in your hospital; from enterprise cybersecurity and hardware and software upgrades, to staff training, incident response management and security by design.

    Education services

    Education and Training Services

    Philips Healthcare Education and Training Services enable you to unlock the full potential of your staff, technology, and organisation through current and meaningful education.

    Maintenance services

    Maintenance Services

    Philips Maintenance Services helps you drive performance, usability and interoperability of your medical devices by keeping your technology up and running. 

    Managed technology services

    Managed Technology Services

    Philips Managed Technology Services is a comprehensive, outcome based service and solutions programme designed to help you in managing and optimising your healthcare technology within your hospital as a whole.

    Healthcare transformation services

    Healthcare Transformation Services

    Philips Healthcare Transformation Services help you achieve clinical excellence and operational efficiency while improving financial performance and delivering quality patient care.

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