As Melissa Kenig from Philips Education Services comments:
“As we accelerate towards digital transformation, the people behind the machines can sometimes get forgotten or left behind. The best technological solutions won’t make the impact that’s hoped for it, if the people operating and using them haven’t been taught how to use them to achieve their outcomes. Research has shown that stakeholders who invest in the right mix of skills can help accelerate digital transformation while achieving a happy, motivated workforce. Learning isn’t a nice to have. It’s a mandatory for effective care.”
Our Operational Intelligence approach emphasises that efficient hospitals of the future will require people, processes and technology to come together. Healthcare education is a crucial part of this.
Whilst technology is streamlining and optimising the ecosystem, the quality of care depends on the right professional with the right skills. Explore our offerings to become future-proof.
Overview of the Philips Education and Training Services suite of services
We have developed the Philips Clinical Excellence Agreement to provide standardised and continuous education of your staff, in order to deploy a full-service model and ensure your staff know how to use the full breadth of tools and features included on your system.
This agreement makes it possible to grow staff competency and ensures consistency in procedures (standardisation of procedures and protocols), keeping staff motivated (limit staff turnover) enabling new hires to adapt and learn fast (onboarding program) and preventing knowledge drain or slippage.
