Strategic Technology Management
Operational Intelligence is a partnership of people, processes and technology.
While technology represents a significant investment and an essential component in quality healthcare delivery, the role it plays and its management is changing. The shift to value-based healthcare has driven hospital leaders to look for ways to provide high quality care in new ways with new care models, yet faced with a lack of resources, under pressure staff and operational complexity, they have been stretched to achieve real benefits.
Philips Managed Services is one of many businesses within Philips that is propelling advancing in strategic technology management by taking a broader, more holistic focus.
Philips customer delivery manager, Andre Smith explains: “Technology should always be a positive enabler of healthcare transformation, not a barrier to healthcare delivery. By leveraging the expertise of an outside technology partner, healthcare providers can shift the responsibility of day-today tactical operations to their trusted partner, to make a closer focus on strategic initiatives and optimal patient outcomes possible. Informed by our Operational Intelligence ways of working, we create a partnership based on an atmosphere of mutual understanding, and provide a comprehensive range of performance, planning, consulting and maintenance services.”
The global market for medical equipment was USD 425.5 Billion in 2018
It is expected to reach USD 612.7 Billion by 2025, growing at a CAGR of 5.4%,
Spending on strategic technology assets is both significant and visible.
Operational Intelligence for Strategic technology
Operational Intelligence for strategic technology works on the disruptive premise that the transformation to outcomes based partnerships and the true realisation of connected care is only possible through the effective combination of people, processes and technology.
New technology must be selected carefully, current technology must be used optimally, and older technology must be sustained for maximum ROI, according to each institution’s policies.
Philips Managed Services
Adopting an Operational Intelligence approach to create a new model for optimised ultrasound usage
Discover how Operational Intelligence helped enable the transformation journey at München Klinik, in Germany.
Bringing Operational Intelligence to life
Introducing the people working to connect people, processes and technology for seamless healthcare operations.
Making powerful outcomes-based partnerships possible
Overview of Philips Managed Services
Spotlight on Philips Managed Services
Philips Managed Services is designed to assist healthcare providers optimise Total Cost of Ownership (TCO) and get more out of their healthcare technology investments, while securing the availability of your technology at the right time to deliver quality care.
