Effortlessly order healthcare and medical products with Philips.
Discover a smooth and convenient ordering process on our Philips Online Healthcare Store and through Electronic Data Interchange (EDI).
Electronic Data Interchange (EDI)
Philips Online Healthcare Store
What can you expect?
We strive to simplify and enhance the purchasing process for healthcare professionals buying directly from Philips. Whether using our online store or seamlessly integrating with your procurement system, our objective is to swiftly provide you with the essential products, supplies, and service parts.
Electronic Data Interchange (EDI)
Customers ordering Philips stock in large volumes can benefit from our PEPPOL-compliant EDI, seamlessly connecting our inventory with your purchasing software. Automate orders to streamline processes, reducing supply chain expenses by eliminating manual efforts and connecting your internal systems with Philips.
Philips Online Healthcare Store
Discover the convenience of self-service online ordering at the Philips Online Healthcare Store. Our platform guarantees a smooth process, allowing you to make purchases at your convenience, with order details seamlessly integrated into our advanced order management system. Effortlessly explore our wide range of spare parts and consumables, taking advantage of our platform's enhanced upselling and cross-selling features.
Frequently Asked Questions (FAQs)
- What EDI channels/solutions does Philips offer?
-
In the UK, Philips transacts using PEPPOL and is part of the GHX community, facilitating transaction automation between healthcare providers and suppliers. Additionally, we collaborate with Tradeshift for invoicing and can set up a direct EDI connection for automated business transactions.
- How does EDI differ from the Philips Online Healthcare Store?
-
EDI connects our inventory system with your purchasing software, while the eStore is a self-service online ordering tool with an interactive product catalog. Using both tools through a Punchout connection can save you time and money.
- What is Punchout, and how does it work?
-
Punchout enhances your procurement experience by combining the functionalities of the Philips Online Healthcare Store and EDI. Through a secured connection, you can browse and select items on the Healthcare Store and then place your order via EDI. We're assessing this technology in the UK. If you plan to implement Punchout, we'd appreciate hearing how we can best support your future plans.
- How can I transact via EDI with Philips?
-
Use the form on this page to get in touch with us, and we'll contact you shortly to discuss readiness and technical setup.
- What products are available on the store?
-
The store offers consumables, spare parts, and devices across key product modalities such as Hospital Patient Monitoring, Emergency Care & Respiratory Care.
- Why do I need an account if I can't purchase on the store?
-
While the primary function of the store is purchasing service parts and consumables, having a Healthcare Store account provides additional benefits. Users can track offline orders, check contracted pricing, generate quotes, set up recurring orders, and more.
- Can I purchase for more than one Philips account online?
-
Yes. Upon initial registration, you can add additional Philips account numbers in the comments section. Alternatively, email healthcare.shop.orders@philips.com to request additional accounts be added to your Philips Healthcare Online Shop log-in.
- Is the process different for purchasing a mix of consumables and service parts?
-
No, with seamless integration in mind, the Healthcare Store allows customers to purchase a mixed cart of products from multiple modalities. This includes the option to buy consumables and service parts in one basket, with the flexibility to choose different delivery addresses for various products.
* Not all products are available in all markets. 1 Industry benchmark.
