Philips Sleep Support Service

Using the industry standard Alice Night One Polygraphy system, we offer rapid access to home sleep studies, scored and reported by our team of accredited physiologists. Increased demand for sleep services has put pressure on departments to provide services without undue delay, and our diagnostic service can help reduce waiting lists and enable early setup of CPAP therapy where required. Long term and short term contract options are available, and ad hoc arrangements are available at short notice if required.

A frequently identified bottleneck in service is the time it can take between diagnosis and commencing therapy. PSSS manages patients through the initial time intensive part of CPAP therapy. We will supply the device and mask directly to the patient if required and assist them with setting up the device and modem if applicable, and will coach them as required until they are established on therapy.

There are scheduled calls to each patient, and the telephone support and clinical specialist teams are on hand to offer assistance as required. We monitor the important parameters of usage, efficacy, and mask fit, and intervene directly when we identify a problem with treatment.

Even the fully established and compliant patients require long term follow up, and as the service grows, management of established patients can take up a large proportion of clinic time and space. PSSS offers long term patient management that includes compliance reporting, consumables management, and ongoing telephone support.

This offering can allow significant savings to be made by the Trust, as outpatient clinics can be run more efficiently and cost effectively. Time savings in this area allow staff to concentrate on other areas of service provision. As always, PSSS will alert the clinician to compliance issues should they arise, and will make any adjustments to therapy as directed by the clinician.

Some departments are reluctant to contract clinical services outside the department, but PSSS can offers significant benefits even in these cases. As the service grows, the need for increased levels of consumable stock grows, as does the cost of dispensing masks and accessories. Staff must spend a lot of time in clinic handing out new masks to patients who are well established and do not necessarily need a clinic visit, or packing and posting out supplies to patients.

PSSS will take on the logistical challenge of consumables management, while the department retains all clinical management of the patient. This is a simple and very cost effective means of freeing up valuable highly skilled resources to concentrate on clinical work. The need to carry stock in the department is effectively eliminated with a consequent cash flow benefit to the Trust.

There are occasions when additional services are required that are out of contract. This can include additional data downloads or clinical calls to patient to help with compliance issues.

These extras are available as and when required, and are priced transparently.