Strategic design consulting

Designing an exceptional patient care environment

Philips takes a strategic healthcare design thinking approach to create innovative and efficient patient care environments. Based on decades of world-class design innovation, our design consultants collaborate with data analysts and key stakeholders to deliver solutions with an exceptional experience for patients and staff.

Our consultants take a holistic approach to the healthcare experience, taking into account clinical, operational and experiential aspects. Various tools and methodologies are used to develop design recommendations that support clinical efficiency and help enhance the experience for patients, family and staff.

Insights will be prioritized and translated into customized, meaningful environments that can:

Enhance patient and staff satisfaction
Increase operational efficiency
Optimize clinical workflow

Download our service overview to see our collaborative approach and how we can help you address your design needs.

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Learn how design thinking played a key role in redesigning the Broward Infusion Center

A co-create methodology to inspire collaboration and innovation

The Philips co-create methodology is an iterative, people-centric, and multi-disciplinary approach to creative innovation and problem solving. Based on a mindset of collaboration, it extracts thoughts, intentions, and creative ideas via a facilitated workshop.

Active participation is garnered from physicians, patients, healthcare management, and other stakeholders. Co-creation is ideal for addressing complex, multi-stakeholder challenges in healthcare.

Learn more about CoCreate, our approach to human centered innovation

Learn how we help drive healthcare transformation

Patient experience firmly at the center of its ethics

At Farah Medical Campus, Philips delivered Ambient Experience for the radiology, cardiology and the nuclear medicine departments, contributing to a better patient, family and staff experience.

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Improving the psychatric care environment

Västerbotten County Council and Philips have formed a novel public-private collaboration with the purpose of creating an effective and innovative psychiatric care environment.

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Design of a radiology department

University Hospital in Linköping, Sweden engaged Philips to help with a strategic design project for Linkoping’s radiology department. Our consultants used a 360° assessment including a fast and cost-effective planning and redesign process, to address the clinical, and operational needs, technology innovation, and patient and staff experience.

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See how we've helped other hospitals and health systems

Latest insights from our experts

Establishing patient-centered care

Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

Read the article

More insights from our team

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