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Improved workflow through centralized services management

In today’s technology-driven healthcare landscape, having the right data at your disposal may have an impact in improving the efficiency of your maintenance activities.

In the past, jobs and maintenance requests were logged on paper. Not only was this time-consuming and labor-intensive, it was also inefficient. Records could get lost or misplaced. But, more importantly, it was difficult to get an overall picture of where and when maintenance was planned or already taking place.

Yet even now, as the vast majority of records are made and stored digitally, there is often no widely distributed overview of maintenance activities taking place within a hospital. As a result, patient planning can be disrupted because there is a lack of clarity about when imaging systems are being serviced.

Using a centralized, real-time solution - often available as a secure, cloud-based service - makes it much easier to manage your imaging inventory. It allows you to maintain a complete, up-to-date digital record of all assets throughout your system and the data and documentation that goes with each. You can make well-informed, insight-driven decisions that may help reduce the risk of unplanned interruption to patient care and workflow caused by the failure of parts or equipment.

Working in real time allows for more accurate management of inventory. You know what’s going on in terms of maintenance at all times. You can identify patterns in maintenance history. And you get far greater insight into various aspects of maintenance such as warranties, spare parts, and cost effective scheduling for service calls.

It’s also possible to incorporate various tools, for example so you can determine the exact level of maintenance a piece of equipment or specific component should receive. By determining a) it must be running all the time, b) it has to run most of the time and on demand, or c) it only has to run occasionally, it then becomes possible to plan the appropriate level and timing of maintenance. This, in turn, brings you one step closer to achieving your goal for zero unplanned downtime.

Click here for an example of a digital customer services portal that is already proving its value in helping reduce unplanned downtime.

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