I can’t maneuver the appliance as I wish to
- The wheels are jammed by threads, fluff or other dirt. Clean the wheels.
- The lower handle is still in delivery position. Give the lower handle a half turn to the left or right and then pull it upright. See 'Before first use' in the user manual.
- You have assembled the stick the other way around. Disconnect the stick and connect it the other way around, with the orange mark at the back.
- Perhaps the stick is still locked in storage position. To unlock it, put your foot on top of the sweeper base and pull the handle towards you. The stick will unlock with a click.