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    Contact Philips United Kingdom

    Attention
    Due to a technical issue, you may receive the order confirmation email later than expected. If you do not receive it within 48 hours, please contact us.
    Attention
    Due to a technical issue, you may not receive shipment confirmation. We are working to resolve this as soon as possible. However, your order is being processed correctly and will arrive within the expected delivery time.
    Attention

    Due to temporary border control closures, your order might take longer to arrive than expected and therefore you might not receive your item(s) before the expected delivery date.

    We are working really hard with our delivery partners to get your order to you as soon as possible and we will notify you once you order is dispatched. You can also look at your UPS tracking details for additional information.

    Attention
    We are currently experiencing a high volume of calls. You may have to wait longer on the line. Please consider calling at a different time. Our apologies for the inconvenience.
    Attention
    Refund processing time is currently longer than normal due to the busy period. We are doing our best to process requests as quickly as possible. A confirmation email will be sent once completed.
    Attention
    Due to scheduled maintenance, you may be momentarily unable to buy products on our website. We are working to resolve this as soon as possible and apologise for the inconvenience. You can continue to shop our products at other retailers in the meantime.
    Attention
    Due to scheduled maintenance, you may temporarily receive order confirmation emails later than expected. This is not impacting the processing and delivery of your order. If have not received the order confirmation within 48 hours, please contact us.
    Attention
    Due to maintenance, it is temporarily not possible to add a product to your basket. This will be resolved as soon as possible. We hope to see you at another time.
    Attention
    Due to a technical issue, you may be momentarily unable to pay for products via [PAYMENT_METHOD] on our website. We are working to resolve this as soon as possible and apologise for the inconvenience. You can continue via another payment method or shop our products at other retailers in the meantime.

    Need help?


    If you're having issues with one of our products, are looking for the right accessories, or are in need of user manuals, warranties, or other downloads, our extensive Support section is there to help.
    We’re taking action in response to COVID-19. Learn more.
    Request a repair

    Request a repair

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    Track my repair

    Track my repair

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    Online shop support contact options


    To get personal help with shopping on the Philips website, please choose one of the following categories:

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    Contact options

    Monday – Friday : 9.00 am to 5:30 pm

    Saturday: 9:00 am to 5:00 pm

    Closed on Sundays

    Find information

    Contact options

    Monday – Friday : 9.00 am to 5:30 pm

    Saturday: 9:00 am to 5:00 pm

    Closed on Sundays

    Customer support contact options

    To get personal help for all your questions, please first choose a product category:

    • Sound and Vision
    • Personal care
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    • Household products
    • Lighting
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    • Automotive