Welcome
Change or cancel any time.
Get your OneBlade 360 with connectivity + replacement blades delivered right to your door.
From £6.99/month £2.49/month after 12 months
Select your OneBlade360 and enjoy exclusive benefits.
Select your OneBlade
Discover the
Benefits of OneBlade Club membership
Access the unique OneBlade technology at £6.99 per month
Your starter kit comes with a OneBlade and a fresh blade. Membership fees are £6.99 p/m for the first year, then only £2.49 p/m.
The convenience of blades sent right to your door
When your blade starts to get a little dull, a new one lands on your doormat. You choose the frequency and there's no additional cost for delivery.
Your style, your club. You're in control
You're the boss, and that means you can change, pause or cancel your subscription at any time.
Ready to join the OneBlade Club?
What do you get?
You'll start with a smart OneBlade 360 with connectivity to the Daily Care app. This comes with your first fresh blade, which lasts 4 months. Then we'll send you 2 blades at a time to keep you sharp for the next 8 months. Need new blades sooner? Easy, just let us know.
Blades last up to 4 months for best shaving experience. Based on 2 full shaves per week. Actual results may vary.
£6.99/Month
* 2-pack 360 replacement blades delivered every 8 months. First delivery after 4 months.
Sign in to manage your subscription
Need to pause your deliveries, or reschedule for another time? No problem. Click below to access your account and manage your subscription.
Support
How can we help you?
- 1. What is the OneBlade Club?
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The OneBlade Club from Philips is a subscription service for OneBlade handles and blade replacements. By joining the OneBlade Club you can get your OneBlade handle paying a small monthly fee and your blade replacement at the moment you need it.
- 2. What is the OneBlade Club handle plan?
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The Philips OneBlade 360 handle plan is your subscription to the OneBlade device. The subscription involves making a small payment each month for 12 months, after which the device is yours to keep.
For customers in the Czech Republic and Poland: only the blade replacement plan applies. Czech and Polish consumers can choose to purchase the handle outright when signing up for the OneBlade Club, but a separate handle plan is not available in the Czech Republic.
- 3. What is the OneBlade Club blade replacement plan?
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The blade replacement frequency will be shown when signing up for a OneBlade Club subscription from Philips. Based on that frequency, your new blade(s) will be delivered to your address, ensuring that you always have a sharp blade at hand, ready for your next shave.
While the handle plan ends automatically after 12 months, the blade replacement plan will continue until canceled.
- 4. How do I update my details for my subscription in OneBlade Club?
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As a subscriber to the Philips OneBlade Club, you can adjust your personal details at any time by logging into your account. You can update information such as your delivery address and payment method within your account. Click on your country of residence below to access your OneBlade Club subscription:
For best results, we recommend using Google Chrome when navigating to the webpages above.
- 5. How do I manage my OneBlade Club subscription?
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Click on your country of residence below to manage your OneBlade Club subscription:
Here you can pause your next blade shipment, or alter the shipment date of your next delivery. For best results, we recommend using Google Chrome when navigating to the webpages above.
Please note: payments for your OneBlade 360 handle will continue even if the blade plan is paused. This does not apply for consumers in the Czech Republic and Poland, where only a blade replacement subscription is available.
- 6. What should I do if I haven’t received my blade replenishment yet?
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In most cases, you will receive the blade replenishment shipment for your Philips OneBlade 360 within 3-5 days of the order date. If you have not received your replacement blade within 5 working days after your order, please contact Philips Webshop Customer Support.
To keep shipping costs to a minimum, you will not receive a tracking code for blade replenishment shipments.
- 7. How do I cancel my OneBlade Club handle plan?
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OneBlade Club subscribers have a voluntary right to return their OneBlade. Subscribers can return their OneBlade within 30 days of receiving it. You will be fully reimbursed for the amount paid for the handle.
After 30 days, you can cancel your handle plan by logging into your OneBlade Club account. Future payments will be canceled once the device is received by Philips at least two days before the next payment date.
Click on your country of residence below to access your OneBlade Club subscription:
For best results, we recommend using Google Chrome when navigating to the webpages above.
Please note: The process for returns is different for Czech Republic and Polish customers. You can cancel your subscription anytime by following the return instructions here.
- 8. How do I cancel my OneBlade Club blade replacement plan?
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You can cancel your blade replacement plan at any time just logging into your account. Click on your country of residence below to manage your OneBlade Club subscription:
- 9. What if my OneBlade Club device breaks or is defective?
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If your Philips OneBlade is defective, you can apply for a repair or replacement via the Philips website. If the defect occurs during the subscription period, repair or
replacement will usually be free of charge.If the device is lost, stolen or damaged through misuse during the subscription period, you may still be charged the full sale price.
- 10. How do I connect my OneBlade to the Philips Daily Care app?
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For OneBlade Alpha (Bluetooth connected) only.
How do I connect my OneBlade to the Philips Daily Care app?
Connect your OneBlade to the mobile app to unlock extra features and get the most out of your device.
- Download and install the Philips Daily Care app on your iOS or Android mobile device to get started. For details of the app, check the packaging of your OneBlade (look out for the App and Google Play store logos!)
- Make sure Bluetooth is enabled on your mobile device, then open the app.
- Follow the instructions provided in the app to connect your OneBlade.
- The light ring on the handle will flash blue while the connection is being established, before lighting up blue continuously when the connection is successful.
- Download and install the Philips Daily Care app on your iOS or Android mobile device to get started. For details of the app, check the packaging of your OneBlade (look out for the App and Google Play store logos!)
- 11. My OneBlade is not pairing with my mobile device
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If your OneBlade is not pairing with your mobile device, the troubleshooting tips below may help you find a solution.
We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
1. Mobile device and OneBlade are too far apart.
Your OneBlade needs to be in close proximity to your mobile device in order to connect. Make sure your OneBlade is no further than 3 meters away from your mobile device, with no walls or solid objects in between.
2. Bluetooth version is out of date.
Your OneBlade requires your mobile device to be running Bluetooth version 4.1 or higher in order to connect, so make sure your device is up to date. If the correct version is installed, please toggle Bluetooth off and back on again before trying to pair your OneBlade again.
3. Operating system was updated.
If your mobile device’s operating system has been updated since you last paired your OneBlade, this may be the cause of the issue.
To resolve this, try resetting the connection between your OneBlade and the app by following these steps:
1. Unpair your OneBlade: hold the power button on your OneBlade for 10 seconds to reset the connection. The light ring will start to flash blue.
2. Unpair your mobile device: open the Bluetooth settings on your mobile device, and select your OneBlade from the list of paired devices. Tap “Unpair” or “Forget” to remove your OneBlade from the list of paired devices.
When you have unpaired your OneBlade from your mobile device, try and reestablish the connection.
Note: Operating instructions may differ depending on which mobile device you use. Refer to the user manual for your mobile device for detailed instructions.
4. A new mobile device is being used.
If you are using your OneBlade with a new or different mobile device than before, unpair and re-pair it using the instructions provided above.
Are you still having issues with your OneBlade?
If none of these tips help, your OneBlade may be damaged internally. We recommend that you request a repair or exchange for your OneBlade.
- 12. Is a subscription the only way to get the Philips OneBlade 360?
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Yes, the Bluetooth-connected OneBlade 360 from Philips is exclusive to OneBlade Club subscribers.
- 13. Can I manage my OneBlade Club subscription in the Daily Care app?
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It is not possible to view or manage your OneBlade Club subscription in the Daily Care app. Our team is currently working hard to make this option available.
Click on your country of residence below to access your OneBlade Club subscription:
For best results, we recommend using Google Chrome when navigating to the webpages above.
- 14. I cannot access OneBlade speed guidance in the Daily Care app
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The Daily Care app includes a feature called "speed guidance", which can be used with the Bluetooth-connected Philips OneBlade.
In order to access this feature, the consumer needs to update their OneBlade's firmware, and they will be prompted to do this when opening the speed guidance widget in the app for the first time.
However, if the OneBlade's battery level is below 60%, the update will not take place, and this may not always be obvious to the user.
If a consumer reports that the firmware update for their OneBlade is not working, ask them to check the battery level. They can do this by checking the Daily Care app home screen when their OneBlade is connected via Bluetooth (see below).
If the battery level is below 60%, the consumer should close the app, charge their OneBlade to above 60%, and then repeat the process of opening the app and tapping the speed guidance widget.
Please note: the update will not take place when the OneBlade is charging, because it cannot be turned on when it's connected to the charger.
- 15. Can I manage my OneBlade Club subscription in the Daily Care app?
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The Philips Daily Care app can be used with both the Bluetooth-connected Philips OneBlade 360, and non-connected male grooming devices from Philips, including shavers, beard trimmers, and groomers.
While only the Bluetooth-connected OneBlade can be linked to the app to unlock its full set of features, advice, guidance and information is also available for the whole range of Philips male grooming products. Add your devices (both Bluetooth-connected and non-connected) in the app to unlock relevant features and information.
Click on your country of residence below to access your OneBlade Club subscription:
For best results, we recommend using Google Chrome when navigating to the webpages above.
- 16. How do I delete my Philips account in the Daily Care app?
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Users of the Philips Daily Care app can delete their Philips accounts by visiting the "Data" section of their profile in the app and following the on-screen instructions.
Alternatively, you can delete your account by logging into the Philips website from an internet browser and selecting “Delete my account” under the profile section.
Whichever method you choose, your account deletion will be processed within 3 business days.
Please note that, when you delete your Philips account, you will also delete all data associated with it, including shave history and any other information associated with your account, including on philips.com and other Philips apps.
- 17. How can I delete or export my data in the Daily Care app?
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Users of the Philips Daily Care app can delete their account data, or request an export of it, by visiting the profile section of the app and following the instructions provided on-screen.
If you have requested an export of your data, please wait until you have received it before deleting your Philips account.
For full details of how your data is managed, please refer to our data and privacy policies.
- 18. How does the Daily Care app track wear on my blade?
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When your Philips OneBlade 360 syncs with Daily Care, the app keeps track of your usage time to estimate when your blade needs to be replaced.
Research undertaken by Philips has indicated that the blade becomes less effective after 170 minutes of use and, for that reason, Daily Care will suggest replacing your blade once 170 minutes of use has been recorded.
- 19. What devices can I connect to the Daily Care app?
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The Philips Daily Care App can be used with both the Bluetooth-connected Philips OneBlade 360, and non-connected male grooming devices from Philips, including shavers, beard trimmers, and groomers.
While only the Bluetooth-connected OneBlade can be linked to the app, advice, guidance and information are available for the whole range of Philips male grooming products. Add your devices (both Bluetooth-connected and non-connected) in the app to unlock relevant features and information.
