Unwanted products often get scrapped after a customer returns them. But not at Philips. As part of our sustainability mission, we now offer a wide range of products that are given a new life instead of ending up in landfill.
Refurbishment saves resources and helps the planet. It also gives you a way to own a quality Philips product, with the same 2-year warranty as new products, for a fraction of the cost. Around 30,000 customers have already taken home refurbished products instead of new ones, and that number grows every day.
A refurbished product is a product that has been returned by a consumer or retailer. Back at Philips, these products undergo careful inspection: they get tested, cleaned, and missing functional parts get replaced.
Product cosmetics Limited marks related to transport, repacking and testing. The product is completely clean and in hygienic condition. Parts that can't be cleaned are always replaced.
Accessories Including all functional accessories, excluding potential free merchandise materials.
Box The original box with traces of transport, or a plain and recycled cardboard packaging.
How does refurbishment work?
The environmental impact of using refurbished devices is less than buying a new product because it decreases the need for new parts and raw material. For us at Philips refurbishment is an important pillar in reducing unnecessary waste and increase the lifetime value of our products. Here’s how it happens:
Returned products are carefully checked to see if they can be put forward for refurbishment or should be stripped for parts.
Those suitable for refurbishment are tested to make sure they work properly and meet our quality standards.
Repairs are made and when parts need to be replaced, only original Philips components are used.
After reassembly the products are thoroughly cleaned so they look as close to new as possible.
We repack products into their original boxes. If the boxes are damaged, products will be given plain, recycled cardboard packaging instead.
With quality, safety and hygiene standards met, products are certified with a worldwide 2-year warranty, just like new.
By clicking on the link, you will be leaving the official Royal Philips Healthcare ("Philips") website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein.