SENSEO® Viva Café Coffee pod machine HD7820/69 New Generation Raven black


Frequently Asked Questions

Where can I find the SENSEO type and serial number?

These numbers can be found on a plate on the bottom of your machine.
When you turn the machine upside down to read the plate, make sure the water tank is empty.

When the machine needs servicing or you contact the Philips Consumer Care Centre with a question, we advise you to write down the correct type and serial number of your model beforehand.

The model number is in the upper left-hand corner. It starts with: TYPE HD 78xx.

The serial number is in the bottom right-hand corner.

The information on this page applies to the following models: HD7820/69 , HD7857/50 , HD7870/10 , HD7870/60 , HD7864/11 , HD7864/81 , HD7864/61 , HD7863/80 , HD7870/20 , HD7872/10 , HD7825/62 , HD7827/52 , HD7825/80 , HD7825/60 , HD7860/60 , HD7850/61 , HD7850/80 , HD7823/11 , HD7850/60 , HD7840/00 , HD7840/01 , HD7814/60 , HD7810/95 , HD7810/60 , HD7816/50 , HD7810/61 , HD7810/70 , HD7810/71 , HD7812/50 , HD7814/62 . more less

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