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    My Sonicare toothbrush is vibrating less than before

    Updated on 2022-05-25
    If your Philips Sonicare toothbrush vibrates less powerfully than usual, it may indicate that the battery needs to be charged.
     
    • It could also mean that your brush head is worn. We recommend replacing your brush head every three months. You can purchase a new brush head by visiting the Philips online shop.
    • The mode selected impacts the vibration level on many Sonicare models. Refer to the user manual for your device to learn how to adjust this setting.
    • Some models also have an EasyStart feature that slowly increases the vibration level. This feature occurs over the first fourteen brushing sessions. Suppose the vibration level of your toothbrush has suddenly reduced. In that case, it may be a sign that EasyStart has been activated.
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    If these solutions do not help you, please contact us.

    The battery is almost empty

    The operational time for a fully charged toothbrush is generally between 2-3 weeks, based on 2, 2 minute brushing sessions per day. The vibrations of your Philips Sonicare toothbrush weaken as the battery runs out. Fully charge your toothbrush to increase the vibrations. It can take up to 24 hours to fully charge your Philips Sonicare toothbrush. Be sure to use the original charger that came with your toothbrush. Some Philips Sonicare toothbrushes come with different types of charger. They are not interchangeable.

    If you have a toothbrush with replaceable batteries, (no charger), it's time to replace the batteries.

    The brush head is worn

    Older brush heads can seem less effective or powerful while brushing. We recommend that you replace your brush head after 3 months of use.

    You can purchase a replacement brush head by visiting the Philips Toothbrush Head replacement page.  

    Did this not solve the issue?

    If the issue persists, please contact us for further assistance.

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