Philips Avent Baby Monitor+ App Privacy Notice 

     I. PHILIPS AVENT BABY MONITOR – ALL VERSIONS

The following sections are applicable to all versions of the Philips Avent Baby Monitor.

Why we process your data
Subject to your choices, we process your personal data for the following purposes:

• Creating and Managing your Account. We process your account credentials and profile details to allow you to securely login to the app and provide you with our services. There are two types of accounts: Admin Account and Guest Account.
 

- Admin Account(s). For setting up a baby unit and connecting it to the app, you must create an account in the app first and, if you are the user who sets up the baby unit for the first time, you are the First Admin of the Monitor. The app allows First Admin users to add a new admin to the same baby unit (“Second Admin”) in “My app settings” section. Second Admin users need to download the app and create their own account before being invited to become an admin of the same baby unit. As a Second Admin user, you need to accept the invitation to be added and this will allow you to have access to all features of the app.

- Guest Account(s). As First or Second Admin users, the app allows you to share your baby monitor information with Guest users under “Baby Monitor settings”. To become a Guest user, you must download the app and create your own account in the app. If you are a Guest user, you have limited use of the app and may only see the baby’s profile and access audio/video streaming. 

•  Connecting your baby monitor with the app. We process your data and device-specific information to allow you to set up your Monitor and pair it with the app. We use this data to ensure your Monitor works properly and uses the right firmware, to provide you with the services associated with the Monitor, to update your firmware, and to provide you with customer support when required.

• Creating Baby Profile(s). When you create a profile, we collect your baby’s name and give you the option to provide your baby’s gender, profile photo and date of birth. We use your baby’s name to associate it with a single Monitor and to allow you to easily find and check your Monitor in the app, provide our services, including sending you push notifications and/or In-App messages, and manage your app settings. If you have more than one Monitor, you can create several baby profiles and each baby profile will be associated with the respective Monitor.

• Providing app services. We process your data to provide the following services to you in the app.

-  Video and Audio Streaming. Once connected to the Monitor, your app streams the video and audio data from the Monitor enabling you to follow your baby’s special moments on the go. In addition, you can also use the talkback functionality that allows you to talk to the baby using your phone’s microphone (subject to your permission).

- Lullabies. This feature enables you to record, store and play lullabies to your baby.

- Monitoring and Alerts. The app allows you to keep track of motion, sound and temperature in the baby’s room. You can enable and disable these alerts in the app and parent unit. This feature helps you track the conditions of your baby’s room and notify you if there is any sound and/or motion detected or if temperature goes out of your desired range. 

- Monitor configuration. We allow you to configure your Monitor based on your preferences. We process your data to manage your settings, such as your night light’s on/off status, brightness and timer. 

- Dashboard (Notification Section). In addition to receiving real-time alerts, the app has a Notification section that allows you to see a history of all alerts received for the last 30 days.

- In-App Messaging and Push Notifications. As part of our app services, we may send you in-app messages to provide you with information on available features in the app and other useful tips for setting up your baby monitor. Based on your settings, we may also send you push notifications that include the alerts mentioned above and also information on the status of your baby monitor and your preferences (e.g., your baby monitor has been turned off, your Guest user accepted your invitation, etc.).

- Data Sharing. You can add a Guest user under “Baby Monitor settings” in your app which enables you to share your baby monitor information with your Guests. To add a Guest user, you must provide your Guest’s email address in the app. Please note that to add Guest users, they need to download the app and create an account first. Once added, Guest users can see your baby’s profile and access Video and Audio Streaming. Depending on your connected baby monitor, guest users may also have access to talkback, lullaby and night light control features. 

- Video and Snapshots. You can record videos and take snapshots of your baby in the app. Please note that this data remains in your mobile device and Philips does not access/ store this data.

• Improving our apps and services. We want to improve the app and develop new features and solutions for you based on how you use the app. The data that we observe and collect when you use our services will help us improve the app and our products. We do so by assessing how you use the app and how the app performs on your mobile device, including when the app crashes to identify and fix issues, and by inviting you to participate in surveys or research projects organized by the Philips group.

What data we process 

The categories of personal data we process include:

• Creating and Managing your Account. When allowing you to create your account and managing your account, the data we process includes your account credentials and profile information, such as name, email address, IP address, country, language, time zone, operating system time and version, password, as well as your session, login and authentication information. We also process your profile picture in case you decide to add one.

-  Guest Account(s). In addition to the information collected for the creation of your account on the app, we will process your email address and account unique identifier to enable you to become a Guest user.

-  Second Admin Account(s). When you are invited to be a Second Admin user, in addition to the information collected for the creation of your account on the app, we process your email address, account unique identifier, your name (as shared by the First Admin user), invitation status, date, and time of acceptance of the invitation.   

• Connecting your Monitor with the App. We may collect device-specific information when you install, access, or use the Monitor in connection with the app. This includes your account unique identifier, information about your baby monitor device, such as time zone, activation date, baby monitor unique identifiers, firmware version, MAC address, and serial number.

• Creating Baby Profile(s). When you create a profile for your baby in the app, we collect your baby’s name as shared by you and give you the option to provide your baby’s gender, and date of birth and to add a profile photo.

• Providing app services. When providing app services, the data we process includes:

-  Video and Audio Streaming. The data we process includes your account unique identifier, baby monitor identifier, IP addresses used both by the app and the baby unit, connection type, and session log details. If you are away from home, the app also allows you to interact with your baby by streaming your audios to your Monitor if you want to talk to your baby. We process information regarding the source of the talkback (i.e., talkback active from the parent unit or from the app). Please note that Philips does not store video and audio stream data.

-  Lullabies. We store your custom lullabies, lullaby timers, play state, play mode, and playlists, and synchronize this data with your app so that you can see the updates. 

-  Monitoring and Alerts. We process your preferred settings in the app (e.g., high / low temperature threshold; sensitivity level for sound detection; sensitivity level for motion detection; motion area; nightlight on/off status and nightlight timer setting; talkback settings; lullaby settings etc.), device logs (logs of the data points sent between App and the Monitor and vice versa); date; time stamp; time zone for each of the alert notifications; and device related data points (power status; firmware update; etc.).

-  App configuration. We allow you to configure your Monitor based on your preferences. We store the latest status of your night light to allow you to keep track of this feature and synchronize this data with your app so that you can see the updates. We also store information about the configurations in your Monitor such as power status, firmware updates available, and privacy mode settings.

-  Dashboard (Notification Section). Philips processes device logs related to the motion, sound and temperatures detected with date, time stamp, and time zone to display the history of your alerts in the Notification section of the app for a period of up to 30 days.

-  In-App Messaging and Push Notifications. We may send you in-app messages and, based on your settings, push notifications related to our services and your use of the app. To do so, we process your account unique identifier and mobile phone identifier.

-  Video and Snapshots. The app allows you to record videos and take snapshots of your baby’s special moments captured by your baby unit camera. You are in full control of your baby’s video recordings and snapshots. Please note that this data remains in your mobile device and Philips does not have access to them.

• Improving our apps and services. When improving our apps and services based your app usage data, the data we process includes your mobile device identifiers, sessions and usage data, operating system, model, carrier, network information and IP addresses, and app information, such as app name, version, usage and events, session information, and connected device data.

Lawful basis for processing

The lawful bases we rely on to process your personal data are as follows:

• Creating and Managing your Account. We process your account data based on the app terms and relying on performance of contract. We process only such data as is necessary in order to create, verify, authenticate, enable you to become a Guest or Second Admin user, and manage your account with us, at your request.

• Connecting your Monitor with the app. We rely on the performance of contract to process relevant data required to connect your Monitor with the app and to your Account, so that we can provide you with the services described above. Access to data on your device (i.e., the Monitor) by Philips is based on the strict necessity to establish a secure connection and to provide you the requested services of the Monitor and app. 

• Creating Baby Profile(s). Since you can connect more than one Monitor to the app, we need to identify each Monitor. We do this through the Baby Profile data which is associated to the specific Monitor. We rely on performance of contract to process this data. Please note that it is optional to provide the baby’s age, gender and profile picture. If you do provide us with this information, we rely on our legitimate interest to store your baby’s age and gender data in our backend allowing you to retrieve this data in case you uninstall and reinstall the app on a different device, and ask for your express consent for storing the profile picture at our backend and sharing it with your Guest users.

• Providing you app services. We process your and your baby’s personal data to provide you with our services and features described above based on the app terms and relying on performance of contract. You have control over the features you would like to enable and disable in the app and parent unit.

• Improving our apps and services. We process your personal data based on our legitimate interests. Our legitimate interests involve improving our services and developing new solutions for society and for you in the personal health domain. We always verify that our legitimate interests do not outweigh your privacy rights and interests.  

Permissions

When required to provide our services, the app may request your permission to access your mobile device’s storage capabilities, sensors or other features. These permissions include:

 • WiFi. The app requires Wi-Fi permission to connect the Monitor to the app. You can at any time block this permission through the settings of your mobile device.

• Microphone. The app requires microphone permission to allow you to talk to your baby and record your custom lullabies in accordance with this Notice.

• Files. The app requires access to the mobile device’s files to store the language configurations and other files that the app uses to operate (e.g., graphics, media files, or other large program assets). If you delete the app, the data will be deleted from your mobile device.

• Location. The app requires location permission to automatically fill in your WiFi network’s name (Service Set Identifier or SSID) during the setup of the Monitor with the app. The app will read the currently used SSID from your mobile device. Philips does not have access to your geographical location.

• Photo Gallery. If you add a picture to your or your baby’s profile, the app requires permission to access your mobile device's photo gallery.  

• Other. In some cases, your operating system may request permissions that your mobile device needs for technical reasons, but that are not controlled or used by Philips. We will not collect any data associated with such permissions unless required to provide our services in accordance with this Notice.

II. PHILIPS AVENT BABY MONITOR – PREMIUM VERSION

The following sections are applicable only to the Philips Avent Premium Baby Monitor.

If you are using this device, you have the option to turn on additional features connected to your Monitors: SenseIQ, Cry Detection, and Cry translation powered by Zoundream. In this section, you will find specific information on how we process your and your baby’s data if you decide to activate those features. For all other information on how we process your and your baby’s data, please refer to Section I above.

SenseIQ

SenseIQ is an AI enabled solution offered to the Philips Avent Premium Baby Monitor users that uses motion tracking to let you see your baby’s sleep status, sleep sessions, and breathing patterns.

Why we process your data
Subject to your choice of enabling this feature, we process your baby’s data for the following purposes:

• Providing the SenseIQ feature and tracking your baby’s sleep. We process your baby’s data to provide you with the SenseIQ feature, including sending you push notifications and/or in-app messages (e.g., Baby Active/Awake alert, no signal alert), and manage your feature settings (e.g., turn on or off SenseIQ and/or its notifications).

• Showing you the SenseIQ dashboard. We use your baby’s data to allow you to easily see your baby’s sleep sessions. By turning on the SenseIQ feature, the dashboard with your baby’s daily and weekly sleep sessions for the last 30 days will be automatically enabled.

What data we process 

The categories of personal data we process include:

• Providing the SenseIQ feature and tracking your baby’s sleep. When providing you with this feature, the data we process includes:

-  Video image of the baby. When you enable SenseIQ, Philips will process your baby’s video image captured by the camera in your Monitor. Please note that Philips will not store your baby’s video image. 

- Sleep Session Data. SenseIQ algorithm will analyze your baby’s video image in order to recognize and track your baby’s sleep sessions (e.g., start and end time of sleep sessions, sleep duration, current sleep stage, current sleep stage duration, duration of each sleep stage in current sleep session, “No-signal” and “out-of-bed” durations). This data is generated by the SenseIQ algorithm in the baby unit and transmitted in real-time to the app and the parent unit.

- SenseIQ Status data. SenseIQ algorithm also analyses your baby’s video image to detect your baby’s presence and motions (e.g., baby moving, breathing, no-signal, out-of-crib) and your baby’s current breathing rate. This data is generated by the SenseIQ algorithm in the baby unit and transmitted in real-time to the app and the parent unit.

• Showing you the SenseIQ dashboard.When showing you a dashboard with the daily and weekly sleep history of your baby, the data we process includes:
  
  - Sleep Session Data (as defined above).
  - Manual Sleep Session Data. You can manually enter the start and end time of your baby’s sleep session in the app. Philips processes this data to display it in the SenseIQ dashboard.
  - SenseIQ Status Data (as defined above).
  
  Please note that Philips stores the abovementioned data only to allow the display of the SenseIQ dashboard for a maximum period of 30 days.

Lawful basis for processing

The lawful bases we rely on to process your baby’s data in the context of the SenseIQ feature are as follows:

• Providing the SenseIQ feature and tracking your baby’s sleep. Since SenseIQ feature draws inferences about your baby’s breathing and sleep patterns which could be sensitive in nature, we rely on your explicit consent to activate this feature and allow Philips to process this data. You can withdraw this consent and disable SenseIQ anytime. 

• Showing you the SenseIQ dashboard. Since SenseIQ dashboard requires Philips to process and store your baby’s breathing and sleep patterns which could be sensitive in nature, we rely on your explicit consent to activate this feature and allow Philips to process this data. You can withdraw your consent and disable SenseIQ anytime. 

Cry Detection

Cry Detection is an AI enabled software integrated to your Monitor (baby unit) that analyses audio streams picked up by your baby unit and identifies, in real-time, whether they contain an infant cry sound or not. If a cry is detected, you will be notified in the app. You can enable or disable Cry Detection feature in the app whenever you want to.

Why we process your data
Subject to your choice of enabling the Cry Detection feature, we process your data for the following purposes:

• Providing the Cry Detection feature and identifying whether your baby is crying or not. When you enable Cry Detection, Philips will process sound fragments captured by your Monitor (baby unit) to provide you with this feature, including sending you push notifications and/or in-app messages, and manage your feature settings (e.g., turn on or off Cry Detection). This processing occurs locally in the baby unit and Philips will not store the sound fragments.

• Displaying Cry Detection Results in the app in real-time. Once Cry Detection is enabled, we will display the Cry Detection Results picked up by the baby unit to notify you in real-time in the app in case a baby cry has been detected to help you keep track of your baby’s cries.

• Showing the Cry Detection Results in the Notification section of the app. We use Cry Detection Results to allow you to easily see your baby’s cries for a period of up to 30 days in the app.

What data we process  

The categories of personal data we process include:

• Providing the Cry Detection feature and identifying whether your baby is crying or not. Based on a local analysis of your baby’s audio streams, the Monitor can identify whether such audio streams contain your baby’s cry or not. All processing for this purpose occurs locally within the baby unit itself.

• Displaying Cry Detection Results in the app in real-time. The Cry Detection algorithm analyses audio streams picked up by your baby unit and identifies whether they contain an infant cry sound or not. The Cry Detection Results may include cry detected, date, and time stamp. This data is generated by the Cry Detection algorithm in the baby unit and transmitted in real-time to the app. 

• Showing the Cry Detection Results in the Notification section of the app. Cry Detection Results (as defined above). Please note that Philips stores this data at the backend only to allow the display of the Cry Detection Results for a maximum period of 30 days.

Lawful basis for processing 

The lawful bases we rely on to process your data and your baby’s data are as follows:

• Providing the Cry Detection feature and identifying whether your baby is crying or not. Philips does not access, use or store personal data for the purpose of providing the Cry Detection feature and identifying whether your baby is crying or not. All processing relating to the provision of this feature occurs locally in the baby unit. Therefore, we do not need to rely on a legal basis for processing personal data relating to this purpose.

• Displaying Cry Detection Results in the app in real-time. We process your personal data to provide this service based on our terms. You have control on whether to enable/disable this feature. By actively enabling this feature, you are requesting Philips to process and display Cry Detection Result(s) in real-time.

• Showing the Cry Detection Results in the Notification section of the app. The Cry Detection feature is optional (you can enable/disable this feature at any time). If you choose to enable this feature, we will rely on our legitimate interest to store the Cry Detection Result(s), thereby enabling you to track your baby’s cries for a period of up to 30 days in the app. We always verify that our legitimate interests do not outweigh your privacy rights and interests.

Cry translation powered by Zoundream

Cry translation is an AI enabled feature offered by a third-party company Zoundream AG (“Zoundream”). If you decide to activate this service, you will be redirected to Zoundream’s platform and will be required to provide some personal data directly to them to create an account / log into your existing account with Zoundream and activate your subscription for their service. Zoundream acts as an independent controller for the processing of your and your baby’s data. You can read their Privacy Notice-EU Privacy Notice-US for more information on how they will process your and your baby’s data

Please note that by activating this feature, you are directing Philips to connect your Monitor to Zoundream’s cloud service to enable you to share your baby’s sound data with Zoundream. You also consent to Philips processing your baby’s Cry translation results to display it in the app.

Philips acts as an independent data controller for any personal data that it transfers to Zoundream upon your request, and for any data that it receives from Zoundream to enable and execute the Cry translation service

Why we process your data

Subject to your choice of activating the Cry translation service, we process your personal data for the following purposes:

• Activating and Disabling the Cry translation service powered by Zoundream. When you choose to activate Cry translation in the app, we process your data to authenticate and verify that you are eligible for the Cry translation service, and to enable you to securely connect your baby unit to Zoundream’s cloud service. For this purpose, we may exchange some data with Zoundream. Please note that this processing will happen regardless of the type of subscription you have with Zoundream (free trial period or paid subscription). 

• Executing the Cry translation service powered by Zoundream. Once the service is enabled and your subscription status is active, your baby unit will process your audio data locally to detect your baby’s cry (Cry Detection feature (see above)) and, if a cry is detected, your baby unit will send the Cry sound data to Zoundream’s cloud service. Zoundream processes the data and provides Cry translation results (hungry/ sleepy/ uncomfortable/ irritated/ need to burp) to be displayed in the parent unit and the app.

• Showing the Cry translation results in the Notification section of the app. We process the Cry translation results to allow you to see them for a period of up to 30 days in the Notification section in the app.

What data we process  

The categories of personal data we process include:

• Activating and Disabling the Cry translation service powered by Zoundream. When enabling or disabling this feature we need to authenticate and verify your subscription to Zoundream’s service and securely connect your baby unit to Zoundream’s cloud service. For this purpose, we will transfer information related to your Monitor (baby monitor identifier; and name assigned by you to the baby unit) with Zoundream and receive Subscription Token (embeds information about the start date of your subscription with Zoundream, expiration date of your subscription with Zoundream, and type of subscription you have with Zoundream), Subscription Status (active; inactive; cancelled; duration).

• Executing the Cry translation service powered by Zoundream. We process your data to enable Zoundream to execute the Cry translation service. The data sent by the baby unit to Zoundream’s cloud service includes Cry sound data (e.g., sound fragments, date, timestamp) and Subscription Token (as defined above). In order to show the results in the app, we receive Cry translation results (hungry/ sleepy/ uncomfortable/ irritated/ need to burp) and Subscription Status (in case ended) from Zoundream.

• Showing the Cry translation results in the Notification section of the app. We process the Cry translation results, time, date and your baby’s name as shared by you to allow you to easily see your baby’s cries and the reason why your baby was crying. By activating the Cry translation service offered by Zoundream, please note that this data of the last 30 days will be automatically displayed in the app.

Lawful basis for processing

The lawful bases we rely on to process your and your baby’s data are as follows:

• Activating and Disabling the Cry translation service powered by Zoundream. You have the option to activate and disable your subscription to the Cry translation service in Zoundream’s platform at any time. If you choose to enable the service offered by Zoundream, you are explicitly requesting us to securely connect your Monitor (baby unit) to Zoundream’s cloud service and we rely on our legitimate interests to process your data for this purpose. We always verify that our legitimate interests do not outweigh your fundamental rights and freedoms.

• Executing the Cry translation service powered by Zoundream. If you choose to enable the service offered by Zoundream, you are explicitly requesting us to display the Cry translation results as part of the service offered by Zoundream and you have an expectation that such results will be shown in the app and parent unit. We rely on our legitimate interests to process the Cry translation results for this purpose. We always verify that our legitimate interests do not outweigh your fundamental rights and freedoms. Please note that the Cry sound data (e.g., sound fragments, date, and time stamp) is transferred to Zoundream directly from your baby unit without any processing by Philips in order for Zoundream to perform the cry translation itself.

• Showing the Cry translation results in the Notification section of the app. When you enable the Cry translation service, you also consent to the processing of your baby’s Cry translation result(s) to display them in the Notification section of the app for a period of up to 30 days.