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As a precaution, Philips is voluntarily recalling all seven Digital Video Baby monitor models in the SCD620 series, produced between January 2016 and March 2018. The products that might be affected are:
In very rare cases, the battery in the parent unit can overheat while plugged into the electrical connection. This poses a potential fire hazard.
To check if your product is affected click here.
To confirm if your baby monitor is affected, please follow these two steps:
1. Identify the Product Type Number SCD620 on the product. This can be found printed on the bottom of the parent unit of the baby monitor.
2. Identify the Serial Number on the product. The serial number starts with TM followed by a number and letter. The serial number can be found on a sticker printed on the bottom of parent unit.
Affected devices are, serial numbers that start with the following 4 digits:
If your product is affected, it is important to note that, you should stop using the baby monitor.
Please reach out to your local Consumer Care team at 020 7949 0240
Make sure to have your baby monitor with serial number handy when you call.
If your product is not affected, you do not need to take any further action. We want to reassure you that the product you have at hand is not impacted by the recall.