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    Device Support

    DreamStation setup without humidifier

    DreamStation setup without humidifier

    DreamStation setup with humidifier

    DreamStation setup with humidifier

    DreamStation adjusting humidification

    DreamStation adjusting humidification

    DreamStation cleaning

    DreamStation cleaning

    DreamStation travelling

    DreamStation travelling

    DreamStation sleep therapy machine


    Make treating your sleep apnea simple, quiet and smart. More than a sleek design, DreamStation is responsive, informative, easy-to-use and connects remotely to your care team. In virtually every way, it’s designed to make you comfortable and to help you stay committed to your therapy.

    • Sleek, stylish, low-profile design driven by user feedback
    • Colorful display features an icon-based navigation system
    • EZ start helps you adjust to therapy
    • Remote diagnostics
    • Comprehensive selection of wireless options
    • Provides maintenance alerts and reminders every 30 days
    • Available in Auto CPAP, CPAP Pro and CPAP

    Frequently asked questions

    When should I start feeling better after beginning to use my CPAP?

    Most people begin to feel better within the first week of use, though for some people it may take a little longer.

    What if I still snore while using my CPAP?

    Snoring while on CPAP should not happen. If it does, contact your doctor. Your pressure level might need to be adjusted.

    What if I lose or gain weight over the course of my treatment or my old symptoms reappear?

    You may need to have your CPAP pressure level adjusted. Contact your doctor.

    If I need to be hospitalised for any reason, should I take my device with me and use it at night?

    Yes. Also, if you are having surgery, it is important to tell the surgeon and the anesthesiologist that you are using CPAP at home. You should also tell the doctor treating you for sleep apnea that you are going into the hospital.

    I just can’t seem to adjust to my CPAP therapy. What should I do?

    Most people will adjust to CPAP in one to two weeks. Occasionally, it may take a little longer if, for example, you are very sensitive to the feel of the mask on your face or the sound of the device. Call your homecare provider or your prescribing physician if you continue to have problems beyond two weeks. Ask if you are eligible to try a bi-level or auto-adjusting device.

    Why use a humidifier with a therapy device?

    Humidifiers are designed to moisturize the air that is being delivered to you from the therapy device. There are two types of humidifiers – heated and unheated. Heated humidifiers do not “heat the air” but will increase the moisture content of the air delivered. Humidifiers can help to reduce some of the side-effects of therapy, such as dry nose.

    What does tubing do?

    The tubing is used to carry the air from the therapy device to the mask. You should clean and inspect your tubing at least once a week to make sure it is clean, bendable and that is doesn’t have any tears. If you think your tubing is ready for replacement, contact your homecare provider.

    What do filters do?

    Therapy devices come with filters. Some devices come with one regular filter and others come with two – one regular filter and one ultra-fine filter. See your device manual for details on caring for your filters.

    Customer services

    Have a question? 
    We’re here to help

    Phone: 0800 1300 844

    Hours: Monday-Friday, 9am – 5pm GMT

    Email our sleep apnea care team at src.support.uk@philips.com

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