There is a small vent in the reservoir door opening (where you put the water/mouthwash) to let air in as water is drawn out. If the vent is blocked, it will reduce and eventually stop the water flow.

To clean the reservoir vent, follow the steps below:

1. Take a damp/moist paper towel or cotton bud
2. Wipe along the inside edge of the reservoir door opening, especially on the top area
3. Rinse well with cold tap water and ensure that there is no debris/dust left

Note: Ensure that there is no debris from the paper tower or cotton bud inside the reservoir area.

Still have questions?
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