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    • 2 year warranty

    • 30 days return guarantee

    • Free delivery on orders over £30

    Products

    Sonicare ProtectiveClean 5100 Sonic electric toothbrush

    Built-in pressure sensor, 3 modes, 1 x BrushSync feature, Travel case HX6859/29

    Troubleshooting

    My Philips Sonicare toothbrush does not charge

    Is your Philips Sonicare toothbrush not charging? Use these possible causes and solutions to try and solve this charging issue yourself.

    Handle is not fully charged

    Place your handle on the charger. If you see the battery indicator light (below the modes) blinking, or if you hear a beep, it means that your toothbrush is charging. Fully charge your Philips Sonicare toothbrush for 24 hours.

    Not using the original charger

    Make sure that you use the original charger that came with your Philips Sonicare toothbrush.

    Socket is not working

    Try another appliance in the same socket. If that appliance is also not working, the issue might be with the socket. Try a different outlet to fully charge your Philips Sonicare toothbrush. You might need to reset a GFCI outlet.

    If none of these solutions solved the issue, please contact us for further assistance.

    The information on this page applies to the following models: HX6859/29 , HX3212/61 , HX3412/07 , HX3412/06 , HX6803/04 , HX6807/34 , HX6800/03 , HX6877/29 , HX6874/47 , HX6871/47 , HX6856/10 , HX6852/10 , HX6850/10 , HX6806/03 , HX6805/03 , HX6803/03 , HX6801/03 , HX6870/47 , HX6876/29 , HX6859/17 , HX6912/44 , HX6912/54 , HX6311/17 , HX6515/06 , HX6232/20 , HX9191/07 , HX9191/06 , HX6251/42 , HX6911/50 , HX6251/40 , HX6632/25 , HX6251/41 , HX6632/24 , HX8931/10 , HX6921/43 , HX3214/01 , HX6322/04 , HX3214/02 , HX3214/11 , HX3214/21 , HX6721/35 , HX8918/10 , HX9188/10 , HX6972/03 , HX8911/04 , HX9111/21 , HX9182/34 , HX9171/20 , HX9142/31 , HX6711/06 , HX6392/02 , HX6761/02 , HX6631/13 , HX6732/45 , HX6511/43 , HX6511/44 , HX6341/07 , HX6311/07 , HX6381/07 , HX9112/02 , HX9172/10 , HX9142/10 , HX9182/10 , HX6511/33 , HX5350/50 , HX6511/02 , HX5350/02 , HX6972/10 , HX6311/02 , HX6381/02 , HX6992/03 , HX6730/33 , HX6932/34 , HX6732/70 , HX6733/80 , HX6952/71 , HX6782/33 , HX6782/12 , HX6932/83 , HX6780/02 , HX6985/10 , HX6982/19 , HX6982/17 , HX6932/75 , HX6782/02 , HX6781/09 , HX6781/02 , HX6511/50 , HX6730/02 , HX6711/02 , HX5581/02 , HX6731/02 , HX6732/02 , HX6942/10 , HX6982/10 , HX6902/02 , HX6982/03 , HX6942/04 , HX6932/10 , HX6911/02 , HX5351/46 , HX5361/29 , HX5352/46 , HX5551/02 , HX5251/02 , HX5751/02 . more less

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