Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• VIDEO - Which is best, wet or dry shaving?
• Can I use an alcohol based pre-shave lotion?
• What is the best shaving technique?
• Can I recharge the appliance after every shave?
• How long does the shaver need to be charged?
• Can I clean the shaver under the tap?
• VIDEO - How can I get the best dry shave?
• Some long hairs are stuck in the shaving heads. How can I get them out?
• Which replacement shaving heads are suitable for my shaver?
• Why have I received a two pin plug?

Before you buy (1)

• VIDEO - Which is best, wet or dry shaving?

Getting started (2)

• Can I use an alcohol based pre-shave lotion?
• What is the best shaving technique?

Use and Learn (4)

• Can I recharge the appliance after every shave?
• How long does the shaver need to be charged?
• Can I clean the shaver under the tap?
• VIDEO - How can I get the best dry shave?

Troubleshooting (1)

• Some long hairs are stuck in the shaving heads. How can I get them out?

Parts and Accessories (3)

• Which replacement shaving heads are suitable for my shaver?
• Why have I received a two pin plug?
• Why do I have to replace the shaving heads after a while?

Service and Repair (2)

• My product is faulty - how can I have it repaired? Will it be covered by the warranty?
• Where can I find an authorised Philips service centre?

Cleaning and Maintenance (3)

• VIDEO - How do I clean & maintain my Philips shaver?
• VIDEO - How do I change the shaving heads?
• How should I remove/replace the shaving heads?

Dispose or Recycle (1)

• Can I replace the built-in battery with any type of rechargeable battery available on the market?