Once your order has been shipped, you will receive a Tracking ID number by e-mail from us. With this number, you can track the delivery of your order. Please note you may receive multiple Tracking ID numbers if your order is shipped in multiple shipments.
If you are not available at the time of delivery, your order may be delivered to either a neighbour or a UPS collection point nearby. You will always receive a letter from UPS in the letter box stating where you can pick up the package from.
Carrier | Delivery time frame | Price |
UPS standard | 3-4 working days | € 5.99 |
UPS Pick up Point | 3-4 working days | € 3.99 |
We cannot deliver to the following postcodes starting with:
GY,JE,GB, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, KW15, KW16, KW17, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80.
Where possible, Philips offers a range of shipping options to suit your budget and requirements, while ensuring that your products arrive promptly and safely.
Please be aware that courier shipments require somebody to be present at the delivery address to receive the delivery. If you will not be present on the estimated delivery day, consider selecting UPS Access Point and collect your delivery from a convenient location in your area.
For applicable products, it may also be possible to select delivery via PostNL. Products shipped with this method are packed in a protective envelope and can be delivered through a standard letterbox.
Where possible, Philips offers the option of delivery via PostNL. Products shipped with this method are packed in a protective envelope to minimise the amount of packaging used. In addition to reducing waste, a more compact shipment ensures economical use of space inside delivery vehicles.
Please note that, due to size restrictions, the PostNL delivery option may not always be available, and all PostNL shipments are sent without a tracking code.
Monday – Friday : 9.00 am to 5:30 pm
Closed on Saturdays and Sundays
Monday – Friday : 9.00 am to 5:30 pm
Saturday: 9:00 am to 5:00 pm
Closed on Sundays
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