2 year warranty
You can solve the problem by following the instructions below: In Configo, click the device for which the function is missing. Then click “Customize soft buttons“. Click an empty cell to add a button and choose an input function from the list. Repeat this for every function you want to add to the display. In case the input function you need is not in the list and you are using activities, add any other input function to the display (e.g. Input 1). Click Save. Then go to “Repair a button“. Click the display of the remote and select the added function from the list. Then copy the correct button from your original remote control. This will make sure the function will be part of the input menu in any activity. If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.
The information on this page applies to the following models: SRT8215/10, SRU6006/10, SRU6008/10.
Will the setup SW (Configo) work on MAC OS X 10.4?
Where to download logos for favourites on my Prestigo?
Can I change the activity of my Philips remote's power button?
Can I edit the Activity macro/Action list on Configo?
Can I change the volume control buttons on my remote?
Can I add PS3 or WII to Philips Prestigo device list?
Where is Configo for my Prestigo remote control?
Can I add Soundbar or other audio system to Prestigo device list?
Can I copy a button from original remote control to a soft button?
Can I start up all of my Prestigo devices faster?
Can I modify activity Input button on Philips remote?
Can I add soft buttons to an activity with my Prestigo?
Can I change the activity of my Philips remote's power button?
Which functions does my Philips URC display on the menu?
How to reset my Philips Prestigo remote?
How to add an input button on the LCD of my Prestigo?
How to power off all devices with my Philips remote?
How to check which devices are working with my Philips remote?
How to change names of buttons, devices or activities?
How do I exit the on-board Help wizard on the Prestigo?
Looking for something else?
Discover all Philips Support options