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    Philips Support

    How do I reset my Philips GoGear player if it freezes?

    Published on 2017-08-24

    Try doing a soft reset: * Insert a small pin or other sharp object into the reset hole located on the back of the player * Hold until the player shuts down Note: Your songs and data will not be lost or corrupted by a soft reset. Update your player?s firmware to the latest version to reduce the chance of future hang-ups. See “How do I upgrade my GoGear with the latest firmware?” for instructions.

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