Try doing a soft reset: * Insert a small pin or other sharp object into the reset hole located on the back of the player * Hold until the player shuts down Note: Your songs and data will not be lost or corrupted by a soft reset. Update your player?s firmware to the latest version to reduce the chance of future hang-ups. See “How do I upgrade my GoGear with the latest firmware?” for instructions.

The information on this page applies to the following models: SA9100/05 , SA9200/05 , SA9200/00 . Click here to show more product numbers  ›