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    No or poor sound from my Philips Key player

    The problem with poor sound quality or no sound may be associated with the following: * The Pause mode of the unit may be activated. If so, de-activate Pause by pressing Play again. * The connections to the headphone may be loose or the headphone jack could be dirty. Check and clean the connections. * The Volume is set to low. If so, adjust the volume level. * Keep the set away from active mobile phones