Philips Support

No or intermittent sound on my earphones

Published on 2017-08-24

Headphone/earphone plug must be fully inserted into headphones socket on order to function properly. Insert the headphone plug correctly and see if the problem persists.

We guarantee quality for lasting peace of mind

View our warranty policy

We give products a second chance with refurbishment*

Shop Better Than New editions

We help you replace parts instead of products*

Shop parts and accessories

We take responsibility for our impact

Read our sustainability goals

* Applicable only for Personal Care, Mother&Child Care and Household products

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.

No or intermittent sound on my earphones

Discover all Philips Support options