If your Philips Wake-Up Light is not switching on or responding, try our troubleshooting advice below to solve this issue.
Press the button gently
Depending on the model of the Wake-Up Light you have, you may have a few options on how to turn the Wake-Up Light on. While some models have a light button, others also use the radio button to switch on. If you press the button for too long or too hard, your Wake-Up Light will not respond. Press the button briefly and gently to turn your Wake-Up Light on.
Reset your SmartSleep Sleep & Wake-Up Light
If the Wake-Up Light is not responding, you can also try resetting it using the reset button located on the back of the device.
To press the reset button, you can use a small pin.
If you have tried the advice above but your Wake-Up Light is still not turning on, then contact us for further help.
Resetting instructions for other models:
Step 1. Press and hold alarm 1 for 5 sec. Step 2. Press and hold 'light on' for 5 sec. Step 3. Press and hold 'FM radio on' for 5 sec.
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