Support homepage

Philips Support

My folders are empty when I browse PC on my home cinema

  • If your content is not in My Music, My Pictures, and My Videos, add the folders where you store your files * For Windows Media Player 11, make sure that your default settings are correct * For Windows Media Player 11, apply media changes * Make sure that your PC detects your home theater and has marked it with a green tick or triangle

The information on this page applies to the following models: HTS5591/12 , HTS5581/12 , HTS9540/12 . Click here to show more product numbers  ›

Looking for something else?

Discover all Philips Support options