HDCP Error message appears when connected to the accessory device using HDMI connection

HDCP (High-Bandwidth Digital Content Protection) is a copy-protection. To have picture on the TV, external devices that are connected with DVI and/or HDMI must be equipped with HDCP.

Verify that the external device (DVD, set top box, splitter) and the TV have HDCP
Verify the connection and switch both devices off and on again
Verify that the external device has the latest software version

The information on this page applies to the following models: 42PF9641D/10 , 42PF9731D/10 , 32PF9541/10 . Click here to show more product numbers ›

Frequently Asked Questions

Can I play back MPEG 4 files in Philips TV from the USB connection?
Why there is no video or just snowflakes visible when Philips TV is connected to the accessory device (DVD, STB, PC) using HDMI to HDMI connection?
Is it possible to use the split screen function to have video via HDMI and Teletext via antenna in Philips TV?
Why only a few channels or no channel at all appear in Philips TV when I press the P+ or the P- button?
What to do when there is a picture in Philips TV, but picture has red or white video noise when connecting to accessory device (DVD, STB, PC) using HDMI to HDMI connection?

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