My Philips Fan produces a strange smell

The first few times you use your appliance, you may smell a plastic scent ? this is normal for new appliances. However, if the fan produces a burnt smell, turn it off, unplug it from the wall socket and contact us for further assistance.

The information below only applies to models CX1520, CX5540, CX5550 and CX7550.

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Your tower fan is equipped with an aroma diffuser to use with essential oil. The scent of essential oil could change or become weaker after applying it for a while. Please replace it with a clean aroma pad.

If the solutions above do not help, contact us for further assistance.