Troubleshooting and support
9000 series Blu-ray Disc player
Model number
BDP9600/12
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Manuals and Documentation
- User manual PDF file, 1.3 MB
01 December 2023 - User manual PDF file, 1.5 MB
27 November 2023 - User manual PDF file, 1.0 MB
02 December 2023 - User manual PDF file, 2.2 MB
19 November 2023 - User manual PDF file, 2.2 MB
19 November 2023 - User manual PDF file, 1.5 MB
27 November 2023 - User manual PDF file, 2.2 MB
01 December 2023 - User manual PDF file, 3.9 MB
18 November 2023 - User manual PDF file, 2.2 MB
24 November 2023 - User manual PDF file, 2.2 MB
17 November 2023 - User manual PDF file, 2.2 MB
14 December 2023 - User manual PDF file, 1.0 MB
04 December 2023 - User manual PDF file, 1.5 MB
01 December 2023 - User manual PDF file, 1.5 MB
05 December 2023 - User manual PDF file, 1.5 MB
07 December 2023 - User manual PDF file, 2.2 MB
25 November 2023 - User manual PDF file, 2.2 MB
09 December 2023 - User manual PDF file, 2.2 MB
26 November 2023 - User manual PDF file, 1.5 MB
25 November 2023 - User manual PDF file, 1.5 MB
19 November 2023 - User manual PDF file, 2.7 MB
06 December 2023 - Quick start guide PDF file, 2.4 MB
18 November 2023 - Quick start guide PDF file, 2.4 MB
18 November 2023 - Localized commercial leaflet PDF file, 768.3 kB
25 November 2023
Software & drivers
- version: 1.0
TXT file, 12.6 kB
24 November 2017 - End Users License Agreement version: 1.0
TXT file, 12.6 kB
24 November 2017 - Open source file - software version: V1.4
ZIP file, 498.3 MB
06 May 2011 - version: 1.63
ZIP file, 48.8 MB
27 March 2012 - Software upgrade version: 1.63
ZIP file, 48.8 MB
27 March 2012 - version: 1.63
ZIP file, 48.8 MB
27 March 2012 - version: 1.63
ZIP file, 48.8 MB
27 March 2012 - version: 1.63
ZIP file, 48.8 MB
27 March 2012 - version: 1.63
ZIP file, 48.8 MB
27 March 2012 - version: 1.63
ZIP file, 48.8 MB
27 March 2012 - version: 1.63
ZIP file, 48.8 MB
27 March 2012
Terms and Conditions
Terms and Conditions
Frequently Asked Questions
- Can all consumers see 3D properly via Philips players?
- Message 'Registering' when starting my Philips NetTV
- How to configure my network router?
- How to connect my Philips player to my home network?
- How fast is an Ethernet connection?
- Do 3D glasses work for people with glasses?
- Do I need a Philips Bluray 3D player to watch 3D?
- Do I have to pay to use Philips Net TV?
- Why can't I see the 3D effect on my 3D-labeled disc?
- What is the activation code of Philips SimplyShare app?
- Can I add websites to favourites in Philips NetTV?
- Is 2D picture quality affected by 3D Active technology?
- Can I connect my player to my network though a Powerline Ethernet Adapter?
- What is the best viewing angle for 3D content on my Philips set?
- Should I upgrade my Philips Bluray player to watch 3D?
- Any tips for the use of DLNA feature on my Philips device?
- Why does my Philips player display Local Storage Full?
- What is DLNA?
- How to cancel automatic disc playback on my Philips player?
- Does my Philips player support all kinds of MKV files?
- What should I do before upgrading my Philips player?
- Can I connect my player to my TV via DLNA to watch HD video files?
- What services are available on Philips Net TV?
- Can I use my Philips 3D player with another brand's TV?
- Can I upgrade my Philips home theater to support 3D?
- Can my Philips Bluray player play Bluray 3D discs?
- Can I play normal Bluray discs on my Philips 3D player?
- What types of USB or HDD devices are supported by my Philips player?
- Which media servers work with my Philips player?
- Can I play normal Bluray discs on my Philips 3D player?
- Does the Philips Blu-ray player include 2D to 3D conversion?
- Can I browse internet on my Philips NetTV?
- Can I browse files on my PC from my Philips player?
- Why is the speed of my Wi-Fi N router only 54Mbps?
- Does watching 3D give consumers a headache?
- Will 2D to 3D conversation be ever introduced?
- I cannot change subtitle language with remote control
- Search features not working during DLNA connection
- What is BD Live feature?
- My Philips player does not display HD resolution through Component Video connection
- Cannot stream video to my Philips player via DLNA
- Can I use the SD card slot of my Philips device for file playback?
- How does 3D work?
- How to recognize if a movie on Blu-ray is 3D format?
- How to share media of my Philips player for WMP 11?
- Is my Philips player connected to my Home network?
- How to check the Firmware version of my Philips BDP player?
- How to keep the file order on the USB the same as on my PC?
- How to perform a software update of my Philips device?
- How to share media of my Philips player for WMP 12?
- Is there a way to improve the use of the video store?
- How to manage media on my DLNA server?
- How to clean my Philips device?
- How to connect my Philips player to my home network?
Troubleshooting & repair
Is your product not working as it should? Find the solution here.
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