If the parent and baby units of your Philips Avent baby monitor lose connection, place the units close together and wait for up to one minute for a connection to be established. Mute the parent unit when the two are close together.
If the units have not connected after one minute, follow the troubleshooting steps below:
- Press the night light and soothing sounds buttons on the baby unit simultaneously for three seconds. The night light will begin to blink.
- Hold down the mode and menu buttons on the parent unit simultaneously for 10 seconds.
- A QR code will appear on the screen of the parent unit. Hold the baby unit approximately 20 cm from the screen with the camera facing the QR code.
- When the camera scans the code, the baby unit will play a tune to indicate that pairing has been successful. Video streaming will begin on the parent unit within 10 to 20 seconds.
