Troubleshooting and support
Cineos digital widescreen flat TV
50PF9631D/10
Manuals and Documentation
- User manual PDF file, 1.4 MB
02 March 2023 - User manual PDF file, 1.4 MB
01 March 2023 - User manual PDF file, 6.3 MB
02 March 2023 - User manual PDF file, 1.4 MB
01 March 2023 - User manual PDF file, 1.4 MB
07 March 2023 - User manual PDF file, 1.4 MB
06 March 2023 - User manual PDF file, 1.4 MB
27 February 2023 - User manual PDF file, 1.4 MB
01 March 2023 - User manual PDF file, 1.4 MB
21 February 2023 - User manual PDF file, 1.4 MB
22 February 2023 - User manual PDF file, 1.4 MB
24 February 2023 - User manual PDF file, 1.4 MB
01 March 2023 - User manual PDF file, 1.4 MB
21 February 2023 - User manual PDF file, 1.4 MB
08 March 2023 - User manual PDF file, 1.4 MB
22 February 2023 - User manual PDF file, 1.4 MB
28 February 2023 - User manual PDF file, 1.4 MB
01 March 2023 - User manual PDF file, 1.4 MB
03 March 2023 - Localised commercial leaflet PDF file, 683.4 kB
04 October 2023 - Firmware upgrade readme file Version: 1.0
PDF file, 64.9 kB
20 March 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 65.6 kB
20 March 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 66.2 kB
20 March 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 66.5 kB
20 March 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 64.4 kB
20 March 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 64.3 kB
20 March 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 87.7 kB
18 April 2008 - Firmware upgrade readme file Version: 1.0
PDF file, 64.5 kB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade Version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Consumerservicediagrams PDF file, 23.0 MB
13 March 2023
Software & drivers
- version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - Software upgrade version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 000.101.000.000
ZIP file, 23.0 MB
20 March 2008 - version: 1.0
TXT file, 12.6 kB
24 November 2017 - End Users Licence Agreement version: 1.0
TXT file, 12.6 kB
24 November 2017 - version: 1.0
TXT file, 12.5 kB
15 August 2019 - End Users Licence Agreement version: 1.0
TXT file, 12.5 kB
15 August 2019
Terms and Conditions
Terms and Conditions
Frequently Asked Questions
- Can I record from the digital terrestrial TV channels in Philips TV?
- Can I play back MPEG 4 files in Philips TV from the USB connection?
- Do I need a special Philips antenna to receive digital terrestrial TV broadcastings? And what kind of antenna should I use?
- Why there is no video or just snowflakes visible when Philips TV is connected to the accessory device (DVD, STB, PC) using HDMI to HDMI connection?
- Is it possible to use the split screen function to have video via HDMI and Teletext via antenna in Philips TV?
- Can I connect an external Hard Disk Drive (HDD) to my Philips TV?
- Why there is a message "Channel unavailable" on top right corner of Philips TV while viewing certain channels?
- Why only a few channels or no channel at all appear in Philips TV when I press the P+ or the P- button?
- What to do when there is a picture in Philips TV, but picture has red or white video noise when connecting to accessory device (DVD, STB, PC) using HDMI to HDMI connection?
- Do I have connect the antenna to the Philips TV if I use HDMI connected accessory devices?
- Can I display pictures with a 1080p resolution coming from an external device on my Philips TV?
- How to connect PC to Philips TV?
- How to get full screen picture in Philips TV from my PC?
- How to I connect several external devices to Philips TV?
- How to connect PC through HDMI to Philips TV?
- How to control an external device with my remote control of Philips TV?
- How to connect X-box 360 to Philips TV?
Troubleshooting & repair
Is your product not working as it should? Find the solution here.
Choose subject
Customer Service
How can we assist you?
Other useful links
Links that might be useful for a better experience with your product
Contacting Philips
We are happy to help you
